English Second Language Teacher

• Jan 2023 - Present

English Teaching Assistant

• Sep 2022 - Jan 2023

Lead Key Account Management (LKAM)

• Aug 2021 - Dec 2022

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. Launched in 2015, it is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and fulfillment support. Main responsibilities: - Manage a team of 15 to 20 employees to acquire new sellers and improve seller performance - Plan, prepare and devise work schedules according to workload - Build Standard Operating Procedures (SOP), set clear team goals and Key Performance Indicators (KPI), processes and onboard trainings - Communicate, monitor and improve the performance of the team in terms of productivity Show less

Regional Account Manager

• Jul 2019 - Nov 2020

Vexere.com is the largest online bus tickets platform in Vietnam. We help passengers to book bus tickets easily, conveniently, safely.Main responsibilities:- Manage and coordinate business activities of Vexere's Northern Delta region.- Negotiating and promoting cooperation with partners (Transportation enterprises), Ensure the quality of ticket warehouse, Develop B2C market share and Client's satisfaction.- Participate in consulting activities of transport enterprises (human resources, marketing strategies, expansion of development scale,...) Show less

Assistant Account Manager

• Sep 2017 - Jun 2019