Yemaneh Teka Siwoya

Managing Director at LIGABA TRAVEL AGENCY | ሊጋባ የጉዞ ወኪል
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Contact Information
us****@****om
(386) 825-5501
Location
Ethiopia, ET
Languages
  • English Full professional proficiency
  • French Elementary proficiency

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Bio

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Credentials

  • Honor Code Certificate for Digital Branding and Engagement from Curtin University
    edX
    Nov, 2015
    - Nov, 2024
  • Systems & Procedures
    Ethiopian Airlines
    Mar, 2015
    - Nov, 2024
  • SPEED - Do It Fast & Do It Right!
    Service Quality Institute
    Apr, 2014
    - Nov, 2024
  • Remember Me - Make Customers Feel Important!
    Service Quality Institute
    Apr, 2013
    - Nov, 2024
  • Empowerment - A Way of Life
    Ethiopian Airlines
    Jun, 2012
    - Nov, 2024
  • Intermediate Passenger Fares & Ticketing
    Ethiopian Airlines Aviation Academy
    Feb, 2012
    - Nov, 2024
  • Feelings - Customer Service
    Ethiopian Airlines
    Aug, 2011
    - Nov, 2024
  • Excellence Through Service - Customer Service
    ERKATA plc
    May, 2010
    - Nov, 2024
  • Automated Reservation & Ticketing
    Sabre Airline Solutions
    Jun, 2009
    - Nov, 2024
  • Galileo GDS
    Travelport

Experience

Education

  • University of South Wales
    2015 - 2016
  • Addis Ababa University
    Master's degree, Logistics & Supply Chain Management
    2013 - 2013
  • Addis Ababa University
    Master's degree, Marketing/Marketing Management, General
    2012 - 2013
  • Ethiopian Airlines Aviation Academy
    Diploma in Aviation Marketing & Services, Intermediate Passenger Fares & Ticketing
    2009 - 2013
  • Addis Ababa University
    Bachelor of Business Administration (BBA), Business Administration and Information Systems (Major, Business Administration)
    2007 - 2011
  • Ethiopian Aviation Academy
    Basic Reservation & Ticketing
    2009 - 2010

Community

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