Experience

Persona Finance Ltd

• United Kingdom
• Accounting
• 1 - 100 Employee

• Senior Account Manager

  • Jun 2020 - Present

  For any business related questions please contact me via email e.davydova@personafinance.co.uk or +442080904858 For any business related questions please contact me via email e.davydova@personafinance.co.uk or +442080904858



VTB

• Russian Federation
• Banking
• 700 & Above Employee

• Senior Key Account Manager

  • Jun 2019 - Jun 2020

  Execution of the personal sales plan and the plan of the entire department, developing and maintaining a personal client base, conducting presentations in the companies of the bank's partners, and consulting corporate clients. Execution of the personal sales plan and the plan of the entire department, developing and maintaining a personal client base, conducting presentations in the companies of the bank's partners, and consulting corporate clients.



BGS Group

• Netherlands
• Oil and Gas
• 200 - 300 Employee

• Key Account Manager

  • May 2018 - May 2019

  Generating cold leads, working with English-speaking clients worldwide and serving as the link communication between customers and internal departments to resolve any issues and prepare required materials for the event. Generating cold leads, working with English-speaking clients worldwide and serving as the link communication between customers and internal departments to resolve any issues and prepare required materials for the event.



Tinkoff

• Russian Federation
• Banking
• 700 & Above Employee

• Customer Relations Manager

  • Oct 2017 - May 2018

  Processing incoming requests, applications for termination of agreements and claims on bank services, working with claim clients and upselling services and products of the bank. Processing incoming requests, applications for termination of agreements and claims on bank services, working with claim clients and upselling services and products of the bank.



B&N Bank

• Banking
• 1 - 100 Employee

• Intern in Customer Support & Monitoring Department

  • Jun 2016 - Sep 2016

  Monitoring the knowledge of front office managers on the bank’s products and services data collection of customers’ feedback from branch offices. Monitoring the knowledge of front office managers on the bank’s products and services data collection of customers’ feedback from branch offices.