Experience

MYSC

• Business Consulting and Services
• 1 - 100 Employee

• Project Associate

  • May 2023 - Present

  ▶ Associate · Global Business · Social Impact ▶ Associate · Global Business · Social Impact



LX Pantos

• South Korea
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Freight Forwarder / Facilities Sales Part

  • Jan 2022 - May 2023

  ▶ Sea Freight Forwarder · Facilities Sales · Global Total Logistics Company ▶ Skills : Service Sales, Expertise in Logistics-from logistics process to actual operation, Network and Partnerships, Documentation and Record-Keeping, Customer Service --------------------------------- ▶ Sea Freight Forwarder · Facilities Sales · Global Total Logistics Company ▶ Skills : Service Sales, Expertise in Logistics-from logistics process to actual operation, Network and Partnerships, Documentation and Record-Keeping, Customer Service ---------------------------------



Banksalad

• South Korea
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer eXperience intern / Customer Insight Division

  • Jan 2021 - Oct 2021

  ▶ Customer eXperience Researcher · Korea Fintech · Mydata Business ▶ Skills : SQL, Customer Survey(Coordination of Customer research with business projects), Questionnaire/Interview design, BI Tools(Zoho, Amplitude, etc,.) --------------------------------- [Customer Service] - Customer Counseling in use of Application - Usability Issue Track: check-out significant abnormality in log-data of customers, f/u and report. [CX Research] - Montly NPS(Net Promoter Score) Project - Quantitative Research: - Qualitative Research: Usability Test, Customer/Market Research for Service Design [Project Managing] - Optimization for monthly VoC Report, later adopted as division's official report format - Entrepreneurship Building: promote intern project, regular meeting for check-ups #Startup #SeriesD #Data-driven-decision-making Show less



RAPHAEL INTERNATIONAL

• Seoul, South Korea

• 해외사업부 인턴

  • Feb 2020 - Jun 2020

  ▶ Overseas Business Intern · International Non-Governmental Organization ▶ Skills : Adobe Illustrator · Adobe Premier Pro · French(DALF C1) --------------------------------- [Project Operation Assistance] - Assistance in Training Programme for Invited Doctors - Desk Research in Medical Service/ Fund-Raising field - Translation for Korean to English/French [Marketing] Contents Production(Image/Video) : - Plan and design in Annual Report, Brochure and Pamphlet for business introduction. - Business Introductory Video production Development of a company blog - Content Planning : strategically aimed at fundraising efforts and attracting competent individuals for recruitment - Contents Editing #INGO #ODA #HealthCare #SmallCompany Show less