Data Analyst Engineer

• Dec 2021 - Present

Project Manager

• Mar 2020 - Jan 2021

• Met with clients to collect, understand and analyse their business flows and requirements.• Designed the overall systems.• Ensured the projects to be completed on time and on the scope.• Managed customer expectations and relationships.• Made clear documentation and collaborated with developers for implementation of systems.• Tested overall systems.• Led and managed User Acceptance Testing. • Provided users with necessary trainings. • Pre-processed and consolidated master data to upload into the systems.• Be the front line of support for customers during projects implementation stages.

Application Support Specialist (RETAIL POS and ERP Finance System developed by Starvision)

• Jul 2019 - Feb 2020

• Provided application troubleshooting and client support.• Executed SQL statements into the database to find the root cause of data related issues raised by customers.• Facilitated project scopes, goals and deliverables.• Documentation of Solution Design catering to clients’ application requirements.• Wrote and executed test scripts.• Planned, performed User Acceptance Testing (UAT) and provided feedback to UAT findings and raised defects. • Provided application troubleshooting and client support.• Executed SQL statements into the database to find the root cause of data related issues raised by customers.• Facilitated project scopes, goals and deliverables.• Documentation of Solution Design catering to clients’ application requirements.• Wrote and executed test scripts.• Planned, performed User Acceptance Testing (UAT) and provided feedback to UAT findings and raised defects.

Cost Analyst at Lenovo, Beijing

• Dec 2016 - May 2019

• Made reasonable cost budgets and controlled of the RFQ processes in cooperation with cross function team to obtain best quotations from suppliers when new projects were kicked off. • Maintained and ensured accurate cost prediction information (E2E) in I2 CFE system.• Made regular variance report when new panel price trends were released. • Made monthly variance report between transaction cost and I2 system forecast cost. • Quarterly AUR and AUC calculation for various regions (EMEA, AP, US etc.). • Team travel expense control. • Transaction statements check using SAP system.

Research Assistant

• Aug 2015 - Nov 2016

• Organized activities and provided admin support for team.• Established and maintained team’s website. (https://personal.ntu.edu.sg/boan/)• Polished team papers. • Organized activities and provided admin support for team.• Established and maintained team’s website. (https://personal.ntu.edu.sg/boan/)• Polished team papers.