Experience

Nando's South Africa

• South Africa
• Restaurants
• 700 & Above Employee

• Assistant Manager

  • Jul 2017 - Present

  • Experience in several different restaurants in the Leeds area• Quick problem solving in a fast paced environment• Managing & developing a team of up to 45 staff members• Cash handling• Responsible for day to day running & maintenance of the restaurant • Financial forecasting to ensure smooth running of the restaurant whilst meeting quarterly sales & labor targets • Tracking of P & L lines, setting weekly cost budgets e.g cleaning, food & beverage purchasing, staff wages, disposables & maintenance costs • Ensure food wastage is within 1.5% of sales • Control of stock, ordering, daily stock counts, ensuring stock variance is within 0.25% on a weekly basis• Weekly manager meetings & monthly staff meetings • Responsibility of safety for both customers & staff on site• Up keeping god food safety standards & cleanliness• Running shifts whilst maximizing sales through table turnover & food times• Preparing reports at the end of the shift/ week, including staff control, food control, wastage and sales• Implementing Nandos values & policies• Review and analyse customer satisfaction • Recruit and develop people by carrying out effective coaching & development for business and performance reviews and enlists the help of others for expertise and guidance



Travelling

• Travel Arrangements
• 100 - 200 Employee

• Travelling

  • Oct 2018 - Jan 2019

  I have just returned from travelling Asia with my young family. Please see my CV attachedLooking for new opportunities



General Manager Megaplay Leeds

• General Manager

  • Oct 2015 - Jun 2017

  • Developing and implementing policy• Managing a team of at least 10 Part/Full time members of staff• Maintain high standards of quality control, hygiene and health and safety • Preparing cash drawers and providing petty cash as required• Financial control - preparing and managing budgets• Organising marketing activities, such as promotional events and discount schemes.• Invoices and vendor requirements• Checking stock levels and ordering supplies• Focusing on customer satisfaction and safety• Creating and executing plans for department sales, profit and staff development• Monitoring maintenance and inventory of the facility and equipment• Hit financial targets set by shareholders• Planning of parties with up to 50 children in attendance, also planning of up to 9 parties within operating hours• Build a strong partnership with the Head Chef & kitchen staff• To prepare and deliver accurate sales and labour forecasting and financial reporting within set timescales and in line with budget• To monitor the quality and consistency of performance during service in all areas of the play centre though observation, attention to detail and interaction with both staff and customers• Recruit and develop people by carrying out effective coaching & development for business and performance reviews and enlists the help of others for expertise and guidance.• Preparing reports at the end of the shift/ week, including staff control, food control, wastage and sales



Megaplay Leeds

• Supervisor

  • Nov 2014 - Oct 2015

  • Delegating various jobs for other employees including end of day tasks• Involvement in recruitment, disciplinary, training and development of staff• Increased responsibility e.g. stock control, dealing with both written and verbal complaints in line with company procedure• Leading a team of 5 part time members of staff • Heading Marketing and advertisement campaigns • End of day cashing up of tills and completing relevant financial paperwork• Dealing with all inbound and outbound calls at Megaplay• Business administrative duties



Polkadot Playcentre

• Customer Service Assistant

  • Nov 2013 - Oct 2014