Teacher

• Aug 2022 - Present

High School Spanish High School Spanish

Teacher

• Dec 2021 - Aug 2022

Spanish Immersion Teacher Spanish Immersion Teacher

Teacher

• Apr 2017 - Dec 2021

Dual Language Immersion Teacher Dual Language Immersion Teacher

Teacher

• Oct 2016 - Jun 2017

CAMS - AML Compliance Examiner

• May 2013 - Aug 2016

Facilitate agent and employee compliance training of the BSA/AML requirements relating to the sale of money services business products and services that will ensure compliance with federal laws and regulations, including the Bank Secrecy Act and US Patriot Act. Perform in-person compliance audits of high risk agents/authorized delegates AML compliance program to determine compliance with the regulatory guidelines of the Bank Secrecy Act and US Patriot Act.Perform high risk agent/authorized delegate control audits to ensure compliance with the Trust Agreement and policies and procedures relating to the sale of money orders. Perform internal audits of the various operational departments’ policies and procedures of specific job functions relating to the MEMO products and services, to ensure consistency and compliance with the MEMO Trust Agreement and policies and to account for and/or collect money order sales proceeds in accordance with the schedule determined by the MEMO Board of Directors. Provide ongoing training on BSA/AML principles, laws and MEMO policies and procedures to any agent whose money order compliance and sales program are found to be deficient. Show less

Bilingual Call Center Representative

• Jun 2011 - Aug 2016

My duties involved receiving incoming and making outgoing customer service calls. Logging all calls and inputing all relevant information in the applicable screens in the MEMO customer service database. Processing all facets of money order photocopy requests from and for customers utilizing NABCO and BancFirst resources using the AS/400 automated systems. Processing all facets of money order replacements from and for customers using the AS/400 automated systems. Processing all incoming mail. Processing credit card transactions for the various products offered within MEMO. Contacting MEMO agents in order to obtain missing sales information. Processing bill payment claims for refund and reprocessing. Performing due diligence relating to bill payment rejects by attempting to locate purchasers to refund the money. Coordinated the effort to contact agents with mispolled sales to obtain sales information information in a timely and accurate manner. Show less

Teacher

• Feb 2009 - Jun 2011

Painter/Entrepreneur

• 2003 - 2010

Started and managed a painting business. Residential and commercial painting indoors and outdoors. Marketing, accounting, painting and service adviser. Started and managed a painting business. Residential and commercial painting indoors and outdoors. Marketing, accounting, painting and service adviser.

Corporate Trainer

• 1999 - 2002

Planned and led Weight Watcher's meetings on site at various corporations. Teaching and advising members on leading healthy lifestyles. Planned and led Weight Watcher's meetings on site at various corporations. Teaching and advising members on leading healthy lifestyles.

Teacher

• Jul 1989 - Jun 1997

Lead teacher for Kindergarten in a bilingual school of the Los Angeles School District. Developed a multi-age program and taught K-2nd grade combining with 3rd-5th grade. Held training seminars for Spanish speaking parents of the students. Mentored college students and offered a Whole Language Classroom used as a model for other schools. Lead teacher for Kindergarten in a bilingual school of the Los Angeles School District. Developed a multi-age program and taught K-2nd grade combining with 3rd-5th grade. Held training seminars for Spanish speaking parents of the students. Mentored college students and offered a Whole Language Classroom used as a model for other schools.

Audit

• 1980 - 1983