Yazid Ibrahim

Account Executive, Product Specialist, Sales & Customer Success at Mashvisor at Mashvisor
  • Claim this Profile
Contact Information
Location
Palestinian Authority, PS
Languages
  • English Native or bilingual proficiency
  • Arabic Native or bilingual proficiency

Topline Score

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 2 ratings
  • (2)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

You need to have a working account to view this content. Click here to join now
Dawoud Zahran

I have worked with Yazid throughout two job positions. In both of them, Yazid was always exceptional with his ability to reach beyond the tasks set to him. More importantly, whether through his personal or professional interactions, Yazid maintained a positive energy, and interacted with those around him with unique character. Given these factors, it is evident to me that he will excel in his current and future job positions, and will greatly contribute to those who operate with and through him.

Mohammed IBEN AYAD

Extremely independent and often seek to understand the holistic view of project and then act accordingly. Yazid is a very good team player who has a great sense of professionalism and respect and is always willing to contribute to the success of the project.

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.
You need to have a working account to view this content. Click here to join now

Credentials

  • ACCESS English Scholarship
    AMIDEAST
    Sep, 2008
    - Sep, 2024
  • Youth Exchange and Study (YES) Program Alumni
    AMIDEAST
    Jan, 2008
    - Sep, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Account Executive, Product Specialist, Sales & Customer Success at Mashvisor
      • Jun 2018 - Present

      At Mashvisor, a start-up company that provides a real-estate analysis platform. I onboard new users and act as the primary point of contact for existing and new customers to help real-estate investors find the best properties for their short-term/long-term investments accross the continental US. Started as a Sales Rep and progressed against odds to Sales, Support and Success. - Generate sales and meet ambitious targets. - Meet personal/customer Success team sales targets and call handling quotas. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships of trust through open and interactive communication. - Improve the company image by obtaining excellent ratings on BBB, Trustpilot and Google. - Handle complaints, provide appropriate solutions and follow up to ensure resolution. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Services Officer
      • Sep 2014 - Jun 2016

      At University of the People, I had a variety of tasks that ranged from performing and coordinating students’ related duties and acting as liaison officer with other university offices to perform and coordinate many student services duties around the term cycle, including coordination of: course registration, withdrawals, requests for leave of absence, course completion and certification. I managed a team of 3-5 officers to assist perform all tasks related to the Student Services Department at the University. - Training Student Services Officers from scratch to enable them to work accordingly. - Correspondence with students via email. - Conduct audit process of student academic progress. - Maintaining students’ records online via Student Portal by Microsoft CRM. - Follow established University procedures, precedents and workflows and update them on a regular basis. - Work in coordination with the Dean of Student Affairs and Director of Education regarding student issues. - Work in coordination with the Department of Finance in order to settle all Student fees if applicable. - Work with the Admissions Department regarding student enrolments and inquiries. Show less

    • Palestine, State of
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Student Services Officer
      • Sep 2014 - Jun 2016

      Helping to facilitate communication between ASAL and University of the People as I'm working for ASAL as a Student Services Officer for University of the People as part of an Outsourcing Project. Helping to facilitate communication between ASAL and University of the People as I'm working for ASAL as a Student Services Officer for University of the People as part of an Outsourcing Project.

    • Customer Service Representative
      • Jul 2013 - Jun 2015

      I have worked at REACH Contact Center for two years as a Customer Service Representative at an outsourcing project for a US telecommunications company, "Reach Out Wireless", in which my responsibilities can be summed up to: - Manage large amounts of incoming calls. - Generate sales leads. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships of trust through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling quotas. - Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. Show less

    • Palestine, State of
    • Non-profit Organizations
    • Translator/Interpreter
      • Sep 2010 - Jul 2011

      I have worked as an interpreter at Tomorrow’s Youth Organization in Nablus in which I interpreted for internationals in the organization, translating to and from Internationals to children studying at the institute. My duties were as follows: - Convert concepts in the source language to equivalent concepts in the target language. - Render spoken messages accurately, quickly, and clearly. - Providing internationals with a grammatically correct, well-expressed final version of the translated text if applicable, usually as a word-processed document. - Preparing summaries, reading documents and retaining and developing knowledge on specialist areas of translation. - Maintain and verify design documents, development schedule and project data. - Perform tasks that assist daily functions. - Handling foreign correspondence. - Review all translated documents for accuracy of translation. - Submit translated content to within requested timeframe. Show less

    • United States
    • Hospitals and Health Care
    • Translator/Interpreter
      • Dec 2009 - Jun 2010

      I have worked and volunteered as an interpreter at Project HOPE center in the city of Nablus for a few months, in which I accompanied internationals around the city, translating what they said to Arabic for locals to understand, and what was said to them by locals to English. - Convert concepts in the source language to equivalent concepts in the target language. - Render spoken messages accurately, quickly, and clearly. - Direct Translation from Internationals to children in classrooms. Show less

Education

  • An Najah National University
    Bachelor's degree, English Language and Literature, General
    2009 - 2014
  • Bilkent University
    Bachelor's degree, English Language and Literature/Letters
    2011 - 2012
  • Leland Public School
    High School
    2007 - 2008

Community

You need to have a working account to view this content. Click here to join now