Experience

George Abuzeid & Co.

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Tires unit head - Service centers unit head

  • Jan 2023 - Present

• Tires Section Head

  • Jan 2021 - Present

  Amman, Jordan



Nasco Automotive

• Jordan
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Business Development & Marketing Manager - Tires

  • Jun 2018 - Jan 2020

  Amman Governorate, Jordan



Bank-al-Etihad

• Jordan
• Banking
• 700 & Above Employee

• Sales and Service Manager

  • Aug 2015 - Jun 2018

  Amman Governorate, Jordan



Michelin

• France
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Franchise Country Manager

  • Apr 2012 - Jun 2015

  KSA Main duties: • Define Standard Operating Procedures manual for TYREPLUS in related countries • Define TYREPLUS Franchisor Organization training catalogue: objective, targeted trainee and content (including the Franchise consultant job) • • Define TYREPLUS Franchisee training catalogue: objective, targeted trainee and content • Trains and coaches recruited trainers for the franchise (internal and/or external) • Managing the relationship with the existing franchisees in… Show more Main duties: • Define Standard Operating Procedures manual for TYREPLUS in related countries • Define TYREPLUS Franchisor Organization training catalogue: objective, targeted trainee and content (including the Franchise consultant job) • • Define TYREPLUS Franchisee training catalogue: objective, targeted trainee and content • Trains and coaches recruited trainers for the franchise (internal and/or external) • Managing the relationship with the existing franchisees in KSA. • Vet potential franchise partners. • Negotiating terms and conditions of each franchise contractual agreement. • Developing business plans with potential partners. • Maximizing sales and expansion opportunities, while ensuring meeting the standards and delivering sales / profit targets. • Updating existing franchise contracts • Managing SOP team. • Setting the legal framework and drafting the documentation for international franchising including the Franchise Agreement and Operating Principles. • Identifying and researching potential markets and advising CEO/Board of new opportunities. • Planning the distribution and logistics process which includes identifying the export requirements • Accept responsibility for central communication and assets the franchise partners to ensure all company policy principles, workshops layouts, the recruitment/training of labor team members and the overall brand proposition meet the brand standards. • Accountable for all market sales, key performance indicators, trade and marketing calendar that underpin the annual territory business plan. • Introducing credit management processes. • Setting merchandising and pricing strategies in line with local marketplace. • Achieve monthly sales targets through SOP team for the Tiers & AVS (added value services & products), including Mobil Oil, Bosch Batteries, Hoffman Masses, and cross selling for windows filming. Show less



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Advance RM

  • Aug 2010 - Jun 2011

  Jordan Main Duties • Managing Advance customers accounts. • Insuring that targets are met on time.. • Insuring alignment with government rules and regulations to keep all policies in order. • Being the first point of contact for customer disputes, I was in charge of maintaining excellent relationships with the customers. • Attending complex queries from the customers and resolving them. • Conducting sales meetings inside & outside bank to bring in new customers, thereby… Show more Main Duties • Managing Advance customers accounts. • Insuring that targets are met on time.. • Insuring alignment with government rules and regulations to keep all policies in order. • Being the first point of contact for customer disputes, I was in charge of maintaining excellent relationships with the customers. • Attending complex queries from the customers and resolving them. • Conducting sales meetings inside & outside bank to bring in new customers, thereby boosting the bank’s profits. • Handling the distribution and activation of security items including credit cards & ATM's, internet & phone banking. • Calling bad & doubtful customers to cover their dues. • Managing & monitoring selling of investment, financial planning& insurance products.

• Credit Processing Officer

  • Mar 2009 - Jul 2010

  Jordan Main Duties: • Checking & approving all loans captured through the HUB & AAPS system. • Ensuring proper implementation of audit recommendations & avoid any repeated recommendations. • Ensuring compliance with rules & regulations, attending Money Laundry/Compliance training and reporting suspected cases. • Managing staff work flow and develop the team work spirit. • Holding regular one to one meeting with staff discussing weekly productivity. Communicating with developers to… Show more Main Duties: • Checking & approving all loans captured through the HUB & AAPS system. • Ensuring proper implementation of audit recommendations & avoid any repeated recommendations. • Ensuring compliance with rules & regulations, attending Money Laundry/Compliance training and reporting suspected cases. • Managing staff work flow and develop the team work spirit. • Holding regular one to one meeting with staff discussing weekly productivity. Communicating with developers to obtain home registration and delivery of cashier order. • Checking issued liability certificates • Performing mortgages within the land registry

• Relationship Manager (SME's)

  • Feb 2007 - Mar 2009

  Jordan Main Duties: • Monitoring a number of corporate accounts (a portfolio of 130 account),with facilities limit up to (JOD)100k/Relation & fill the (KYC) for every customer. • Checking daily quires & reports to monitor bank CHQ's, facility lines including(Loans ,Over Draft, Billing Discount, Import/Export lines, Guarantees). • Tracking customers in order to settle their bank dues & outstanding balances on time. • Concluding the cleanup projects for bad & doubtful customers for due… Show more Main Duties: • Monitoring a number of corporate accounts (a portfolio of 130 account),with facilities limit up to (JOD)100k/Relation & fill the (KYC) for every customer. • Checking daily quires & reports to monitor bank CHQ's, facility lines including(Loans ,Over Draft, Billing Discount, Import/Export lines, Guarantees). • Tracking customers in order to settle their bank dues & outstanding balances on time. • Concluding the cleanup projects for bad & doubtful customers for due settlements over 90 days. • Developing corporate product knowledge and awareness of market completion and handling the responsibility of opening corporate accounts. • Effectively training and developing sales and credit scoring associate. • Assisting in preparing a progression path for associates. • Ensuring effective and accurate delivery of compliance, money laundering deterrence polices local laws and regulations. • Applying relevant system to perform job effectively, attending training courses covering areas of development. • Attending 3 to 5 weekly visits for new customers to maximize bank portfolio, in addition to existing customers’ visits. • Doing the after selling services in order to keep good relations with customers.