Experience

Stay at Home Mom/Writer

• Writing and Editing
• 100 - 200 Employee

• Stay at home mom / Homeschooler

  • Mar 2015 - Present

  To teach my child about the world in a disciplined, but loving and nurturing way. To teach my child about the world in a disciplined, but loving and nurturing way.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Customer Service Associate

  • Dec 2015 - Aug 2016

  • Deliver excellent customer service results by answering questions and solving problems. • Provide updated information on orders and shipping information of products. • Analyze account information, recommend solutions to our customers. • Maintain constant relationship with our sellers, internal and external customers. • Deliver excellent customer service results by answering questions and solving problems. • Provide updated information on orders and shipping information of products. • Analyze account information, recommend solutions to our customers. • Maintain constant relationship with our sellers, internal and external customers.



Chiquita

• Switzerland
• Food Production
• 700 & Above Employee

• Administrative Assistant

  • 2008 - 2015

  • Built a database to store all reports, data and information in a centralized location. • Provided domestic and international travel support to entire team. • Managed and maintained expense reports and reimbursements for all team members • Safety manager for my location. • Conducted literature and patent searches and reviews as necessary. Electronically catalog articles for reference • Managed Outlook calendaring, contact lists, appointments, and all related materials for scheduled appointments. • Conducted follow-up for all business meetings with minimal direction. Exercise judgment in managing workload for Director’s appointments. • Composed and prepared correspondence, respond to routine calls and correspondence, and performed other administrative and clerical functions • Review contracts and signature documents for spelling/grammatical issues. Basic editing skills. • Proficient in planning and meeting deadlines in a timely manner. • Accepts additional assignments and responsibilities as required. • Prepare and/or review travel itineraries, arrangements for air, ground and hotel accommodations. • Completed associate expense reports, purchase authorizations, memos and associated correspondence. • Coordinate meetings and Conference calls. Prepare agenda, takes minutes and maintain distribution lists. • Assist in developing material used in formal training or other company presentations. • Quickly became a trusted assistant to the director and executive staff and earned a reputation for maintaining a positive attitude and producing high-quality work. Show less



AmeriHealth Administrators

• United States
• Insurance
• 300 - 400 Employee

• Executive Assistant

  • Sep 2006 - Sep 2008

  • Served as executive assistant to the management team, functioned as primary liaison to members and ensured a consistently positive customer experience. • Maintained Director’s calendar -- plan and schedule meetings, teleconferences with complex phone systems and travel. • Negotiated favorable terms and pricing agreements with resorts, vendors, caterers and other providers for service at special events. • Improved office efficiency by implementing advanced filing system and introducing additional time-saving measures. • Handled accounts payable and receivable, prepared bank deposits, controlled inventory, and maintained equipment and technology. • Planned and coordinated PR initiatives, business development events, partner retreats, holiday parties and more Show less



Airborne Systems Technologies, LLC

• United States
• Aviation & Aerospace
• 1 - 100 Employee

• Administrative Assistant

  • 2005 - 2006

  • Provided administrative support to the Training and Flight Operations Department • Data entry, tracking and organizing the secure filing of crew training records • Compiled and updated flight operations manual’s • Communicated and maintained relationships with internal and external parties, as appropriate, in a highly professional, diplomatic and friendly manner • Served as a test proctor for student pilots • Prior to the exam, I prepared the examination room and test materials • Provided administrative support to the Training and Flight Operations Department • Data entry, tracking and organizing the secure filing of crew training records • Compiled and updated flight operations manual’s • Communicated and maintained relationships with internal and external parties, as appropriate, in a highly professional, diplomatic and friendly manner • Served as a test proctor for student pilots • Prior to the exam, I prepared the examination room and test materials



Prescribing Psychologists' Register

• North Miami Beach, Florida

• Office Manager

  • Dec 1998 - Aug 2005

  • Organized seminars in Texas, California, Florida & Washington, DC. Arrange for educators to teach the seminars and prepare their travel arrangements and hotel accommodations • Handled Continuing Education course applications received by mail, email, phone and fax to include computer entry and processing check and credit card payments. • Accountable for scoring tests and mailing out diplomas as well as Continuing Education Certificates to all that apply. • Daily use of Microsoft Access, Word, Excel and PowerPoint. • Answered the telephone and represented the company in a professional and businesslike manner. • Occasionally served as a proctor to course seminars. Show less



Windsor Pines Apartments

• United States
• Commercial Real Estate

• Leasing Consultant

  • 1997 - 1998

  • Greeted prospects and qualified by covering all criteria (ask questions; utilize completed guest cards, etc.). • Immediately recorded all telephone and in-person visits on appropriate reports. • Inspected models and available “market ready”, communicated related service needs to Property Manager. • Demonstrated community and apartment/model and applied product knowledge to clients needs by communicating the features and benefits; closed the sale. • Had prospect complete application and secured deposit in accordance with the company procedures and Fair Housing requirements. • Updated availability report, processed applications for approvals. (i.e., credit check, rental history, etc.) Submitted processed applications to the Community Manager for approval. Followed up with applicant regarding status. • Ensured apartment was ready for resident to move-in on agreed date. • Immediately followed-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refered them to sister communities to meet prospect’s needs. • Secured new resident’s signature(s) on appropriate paperwork prior to move-in. Orientated new residents to community. • Assisted in monitoring renewals. Distributed and followed-up on renewal notices. • Monitored advertising effectiveness. Gathered information about market competition in the area and filed. • Typed lease and completed appropriate paperwork and inputed information accurately and on a timely basis. Reviewed with the Community Manager prior to obtaining signatures. • Distributed all company or community-issued notices. • Maintained accurate monthly commission records on leases and renewals for bonus purposes. • Quickly completed maintenance Service Requests and informed the maintenance team. Answered questions for residents about community, repairs, rent, rules, etc. Followed up on a timely basis if unable to respond to residents on all matters. Show less



Home Depot

• Construction
• 700 & Above Employee

• Bookkeeper

  • 1993 - 1997

  • Ensured that all accounting transactions were complete and error free • Handled troubleshooting issues quickly, accurately and professionally • Ensured that all accounting transactions were complete and error free • Handled troubleshooting issues quickly, accurately and professionally