Experience

DotYeti.com

• United States
• Design
• 1 - 100 Employee

• Chief Customer Officer

  • Mar 2018 - Present

  -Provide executive support as part of client engagements, building relationships that result in better communication and risk mitigation. -Partner closely with our Chief Strategy Officer to represent the customer voice in company decision-making, strategy-crafting, and action-planning. -Engage in thoughtful, regular exchanges with customers to gather their experiences and expertise. -Deeply value and respect customers as an industry thought leaders, experimenters, and advisors. -Leverage insights to better understand, and ultimately improve, how customers are supported throughout their entire journey with dotYeti Show less



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Business Development Manager

  • Mar 2014 - Mar 2018

  - Definition of the business development strategy in close coordination with the regional sales manager and German sales team; - Development of strategic and global customers to ensure profitable growth; - Support for key account customers; - Presentation and launch of new products; - Preparation, management, and conclusion of contract and price negotiations; - Monitoring market developments and ensuring competitiveness; - Developing the capabilities of the team and staff. - Definition of the business development strategy in close coordination with the regional sales manager and German sales team; - Development of strategic and global customers to ensure profitable growth; - Support for key account customers; - Presentation and launch of new products; - Preparation, management, and conclusion of contract and price negotiations; - Monitoring market developments and ensuring competitiveness; - Developing the capabilities of the team and staff.



Sage

• United Kingdom
• Software Development
• 700 & Above Employee

• Account Managaer

  • Jun 2010 - Mar 2014

  Responsibilities: - Planning and implementation of activities for the acquisition and distribution; - Personal and telephone support and advice for clients; - Research articles and product selection for our clients; - Inquiries and price negotiations with suppliers; - Calculation of project prices, preparation of an offer to the customer; - Order processing; - Independent support and processing of online stores, including reporting. Responsibilities: - Planning and implementation of activities for the acquisition and distribution; - Personal and telephone support and advice for clients; - Research articles and product selection for our clients; - Inquiries and price negotiations with suppliers; - Calculation of project prices, preparation of an offer to the customer; - Order processing; - Independent support and processing of online stores, including reporting.