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Yat Meng Ho

Business Analyst at GovTech Singapore

Contact Information

us****@****om

(386) 825-5501

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Location

Singapore, SG

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Business Analyst
- Jul 2018 - Present
• Create requirement specifications and technical solution for stakeholders • Verify user acceptance testing test cases and coordinate with end users • Pitch proposed enhancement and create prototype for major stakeholders presentation • Involve in data management policies and audit • Vendor management experience • Develop application and solution via designing and programming logic • Project management like budget allocation, schedule maintenance and create tender specs • Manage and balance vendors and stakeholders' expectations • Develop sites for HR/Staff portal using JavaScript and jQuery for 120+ users • Create a slider web part to display 10+ tips and tricks for company’s intranet • Propose accounts auto-removal and reduce 3+ days manual intervention • Reduce 2 days of data migration via engineering of data • Involve in Government Commercial Cloud with AWS service • Participate in system security acceptance test for Secret classified system • Engineer database audit review process for security compliance Show less

Reconciliation System Analyst
- May 2013 - Jul 2018
• Develop reconciliation rules to leverage on application capabilities. • Participate in process improvement for business-as-usual duties • Customize Windows office application via VBA for recon maintenance duties • Conduct user coaching for VBA-enabled excel and access • Develop implementation plan for transaction life cycle management system • Participate in business requirements gathering for automation • Achieve Six Sigma certification for creating Macros template • Participate in Security Recon project and achieve “Team Award 2016” • Participate in Green belt project and achieve “Team Award 2017” • Participate in China Project to migrate China Reconciliation to Singapore • Initiate automated reconciliation rules to increase matching rate by 70% • Create extractor to extract data from any excel format using Microsoft Access • Receive EXSA silver award for good service to users Show less

Knowledge Management/Business Process Analyst
- Jul 2007 - May 2013
• Implement system for content management with technical support • Gather requirement from major stakeholders • Design web applications via Java programming • Produce documentation and manual for project manger • End user training • Design automation using Business Process Manager for process improvement • Build a standardized workflow template for users to leverage and reduce 50% effort • Create electronic forms used by 3500+ users • Design Recycle Bin module in Content Management System used by 3500+ users • Initiate automation for process improvement and reduces 3-4 manual process steps • Build streamline web viewer for 10 major stakeholders • Service Excellence award 2012 for providing excellent support to users. Show less

Lithan Academy
NICF Diploma in Business Analytics, Business Analytics

2016 - 2017
National University of Singapore
Bachelor of Science (B.Sc.), Applied Mathematics

2002 - 2005

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