Branch Manager

• Nov 2020 - Present

Service Manager

• Jan 2018 - Nov 2020

Service Manager

Service Advisor

• Nov 2016 - Jan 2018

Service advisor

Heavy equipments workshop manager

• Jun 2016 - Oct 2016

Supervise and manage the workshop. Responsible for job allocation and job flow in the workshop, including job scheduling and labor allocation for day-to-day operations. Coordinate resources (operational and human) and schedule activities to effectively manage jobs. Ensure supplies are ordered for each job. Assist in quoting, project management, materials purchasing and quality checks. Ensure correct job numbers are used and that time records are correct. Provide oversight, check job estimates regularly, report progress on each job and quickly communicate delays or concerns with the Director - Operations. Show less

Workshop and TS engineer

• Feb 2015 - Apr 2016

Schedule, direct and monitor the workshop activities for the Mechanical Workshop, Fabrication Workshop , Instrumental Workshop , Door & Gate Maintenance works, Insulation & Cladding Works ,Overhead Crane maintenance Works , Lighting & Outstation Powers works & All Workshop Related Welding , Fabricating & Maintenance works in the assigned area and assign resources, in line with the maintenance schedule. · Prepare budgets; estimates for purchase of spares, consumables, materials and coordinate, monitor and report manpower status; equipments and tools to the planning department to ensure high productivity with a high standard of quality and efficiency. · Plan and monitor day-to-day work and ensure smooth running of the workshop activities. · Check the proper and safe operation of the machines by evaluating the running parameters; troubleshoot control system problem as they arise and modifying the logic as per requirement and updating of the condition of equipment and machines under his area of responsibility. · To liaise with other sections for timely implementation of the jobs; scheduling and prioritizing the incoming jobs · Act as a craft person to accept the safety document for execution of any maintenance job. · Assume the duties of other Workshop Engineers in the areas of their responsibility, in their absences. and ensure readiness to perform any other relevant task assigned by the team leader. Show less

Service Advisor

• Mar 2013 - Feb 2015

Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. Maintains automotive records by recording problems and corrective actions planned.Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Show less