Experience

AlJammaz Technologies الجماز للتكنولوجيا

• Saudi Arabia
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Unit Manager

  • Sep 2015 - Present

  Reporting to the company’s vice-president, managing an 8M USD sales and distribution annual target of technology partners’ products (Honeywell SPS, Extreme network, Netscout, Fluke Networks) through our sales channels. Lead a team of pre-sales and operations senior analysts of 12-15 members, setting goals for multiple territories, and responsible for evaluating their performance periodically throughout the year. Engaging with vendors to negotiate contracts and sign strategic agreements, setting targets to fulfil on company’s business objectives and supporting strategies Formulating annual business, marketing, and sales strategies ensuring long-term business success Meet with customers develop business or engage to close a critical deal and conduct follow-up calls, emails collaterals and respond to requests for quotes Collaborate cross-functionally with purchasing, finance, and after-sales departments, following-up to ensure a healthy supply chain and superior customer experience. Recognized by Honeywell as ‘Best Distributor’ for achieving agreed sales targets for 5 years in a row. Recognized by Fluke network as ‘Best Distributor’ for the year 2018 Show less



3d systems Co

• Saudi Arabia
• Information Technology & Services
• 1 - 100 Employee

• Pre-sales & Technical Manager

  • May 2006 - Sep 2015

  Reporting to the CEO, managing software distribution and delivery to clients and developing the Sales Strategy for a flagship POS software (Transight®). Led a team of 12 members, overlooking the presales, implementation, development, and delivery analysts of the POS, and track members performance via quarterly appraisals and achievements Listened to, negotiated, and prioritized with customer their requirement and product needs/features and ensured superior customer experience. Completed Transight POS implementation at 2000+ retail outlet and restaurants, worth a total of 16M USD Achieved Best Sales for Transight Hospitality software in Saudi and Middle east 2012, 2014. Show less



DGCOM

• Technical Manager/Project Manager

  • 2005 - 2006

  Responsible for the delivery of the hospitality solutions to customers (installation, testing, go-live). Managed a team to response to daily open support tickets from customers, on-site or remote. Planned and executed system customizations to match the F&B Industry’s business requirements. Completed the first implementation for InfoGenesis® point-of-sales (POS) software in KSA in 2005. Responsible for the delivery of the hospitality solutions to customers (installation, testing, go-live). Managed a team to response to daily open support tickets from customers, on-site or remote. Planned and executed system customizations to match the F&B Industry’s business requirements. Completed the first implementation for InfoGenesis® point-of-sales (POS) software in KSA in 2005.



EGS

• Pakistan
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical & Presales Supervisor

  • 2003 - 2005

  Responsibility for all the presales tasks for the InfoGenesis® hospitality software. Worked closely with sales, service, and technical support resources to ensure proposed deals include technical solutions that address customer needs and requirements Conducted training sessions to customers Carried out more than 30 successful demonstrations lead to closing deals. Responsibility for all the presales tasks for the InfoGenesis® hospitality software. Worked closely with sales, service, and technical support resources to ensure proposed deals include technical solutions that address customer needs and requirements Conducted training sessions to customers Carried out more than 30 successful demonstrations lead to closing deals.



Hilton

• United States
• Hospitality
• 700 & Above Employee

• IT Specialist

  • Mar 2001 - Apr 2003

  Responsible for handling the support of IT products and services at the property Responded to users support tickets and inquires for all IT systems (Micros, Fidelio, Sun back-office, computer, networks, and telephony systems) throughout the hotels and resorts. Successful supported the resort’s grand opening with a successful go-live of all IT systems in 2001. Responsible for handling the support of IT products and services at the property Responded to users support tickets and inquires for all IT systems (Micros, Fidelio, Sun back-office, computer, networks, and telephony systems) throughout the hotels and resorts. Successful supported the resort’s grand opening with a successful go-live of all IT systems in 2001.