Experience

TOREC Developments
• Egypt
• Real Estate
• 1 - 100 Employee
• Personal Assistant To Chief Executive Officer

  • Sep 2020 - Present

Al Taamir Mortgage Finance - Al Oula
• Egypt
• Financial Services
• 1 - 100 Employee
• Personal Assistant to Managing Director - Secretary of Board of Directors

  • Sep 2020 - Present

EDGP
• France
• Motor Vehicle Manufacturing
• Office Manager

  • Oct 2019 - May 2020

IGI international group for investments
• Egypt
• Real Estate
• 1 - 100 Employee
• Office Manager

  • Dec 2018 - Oct 2019

leap development hub
• Egypt
• Education Management
• 1 - 100 Employee
• Senior Admissions supervisor

  • May 2017 - Sep 2018


Global Paradigm international School

• Egypt
• Education Administration Programs
• 1 - 100 Employee

• Vice Principal Office Administrator

  • Sep 2015 - Apr 2017

   Responsible for parent’s registration, answering all inquiries & preparing class schedules.  Responsible of parents’ monthly payments & office petty cash.  Develop and implement HR and Administration policies, issuing the stuff hand book.  Arranging Manager’s weekly meetings, Responsible of taking ‘Meeting Minutes’  Responsible for staff filing, current stuff contact list, and their timesheet reports and leave balance.  Procure supplies and equipment due to school policy.  Event organizer and Trips coordinator.  Maintain inventory reports and monitor building and facilities maintenance. Show less



Play School “The International preschool of Egypt

• Administration/HR specialist

  • Jul 2012 - Jun 2015

   Responsible for parents registration, answering all their inquires & preparing class schedules  Develop and implement HR and Administration policies.  Responsible for staff filing, timesheet reports and vacation balance.  Procure supplies and equipment due to school policy.  Event organizer and Trips coordinator.  Maintain inventory reports and monitor building and facilities maintenance  Responsible for parents registration, answering all their inquires & preparing class schedules  Develop and implement HR and Administration policies.  Responsible for staff filing, timesheet reports and vacation balance.  Procure supplies and equipment due to school policy.  Event organizer and Trips coordinator.  Maintain inventory reports and monitor building and facilities maintenance



Sutherland Global Services

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• senior customer service associate

  • Jan 2011 - Jun 2012

   Handling billing accounts.  Helping Customers with getting new services with AT&T  Maintain Service Level  Achieving the team objectives, which we scored ahead of Service Level.  Reporting to Senior Supervisor.  Handling billing accounts.  Helping Customers with getting new services with AT&T  Maintain Service Level  Achieving the team objectives, which we scored ahead of Service Level.  Reporting to Senior Supervisor.



Vodafone International Services (VIS)

• International Account senior advisor

  • Mar 2008 - Jan 2011

   Handling Vodafone customer’s enquires and complains threw Siebel Software.  Practicing the Vodafone thoughts of leadership and the Vision and Values.  Responsible for the operative controlling, and solve software issues.  Achieving the team objectives, which we scored ahead of Service Level.  Reporting to Senior Supervisor.  Handling Vodafone customer’s enquires and complains threw Siebel Software.  Practicing the Vodafone thoughts of leadership and the Vision and Values.  Responsible for the operative controlling, and solve software issues.  Achieving the team objectives, which we scored ahead of Service Level.  Reporting to Senior Supervisor.



Naturino Shoes Store

• Assistant Store Manager

  • Jan 2008 - Mar 2008

   Handling all sales procedures; and Customer Service.  Barcode Weekly Inventory for the Store.  Monitor Closing/Opening of the store that’s applied by the Mall;  Apply the rules and regulations of the Center; Following up on Store Maintenance  Reporting to Store Owner;  Handling all sales procedures; and Customer Service.  Barcode Weekly Inventory for the Store.  Monitor Closing/Opening of the store that’s applied by the Mall;  Apply the rules and regulations of the Center; Following up on Store Maintenance  Reporting to Store Owner;