Experience

INSIDER Real Estate

• Egypt
• Real Estate
• 1 - 100 Employee

• Property Consultant

  • Sep 2023 - Present



Sol the clinic

• Operations Manager

  • Sep 2018 - Sep 2023

  operations managers are responsible for overseeing the day-to-day operations of clinic They ensure that all staff members are performing their jobs effectively and that Customers are receiving quality care in a clean, safe Elevated customer satisfaction ratings by providing speedy resolutions. Coached and trained team members. Exceeded team goals by partnering with staff to share and implement customer service initiatives. Streamlined operations to consistently deliver on targets. Analysed customer data to identify opportunities and improve relationships. Oversaw budget, accounting and payroll to meet deadlines. Show less



BioEgypt cosmeceuticals

• Egypt

• Human Resources Assistant

  • Nov 2016 - Aug 2018

  Managed employee requests regarding Human Resources issues, rules and regulations. Managed company's hiring processes, assisting in tasks such as creating job descriptions and selecting candidates. Completed and updated company records on Sage HR as requested by HR manager. Supported onboarding and induction programmes to keep training schedules progressing as planned. Managed employee requests regarding Human Resources issues, rules and regulations. Managed company's hiring processes, assisting in tasks such as creating job descriptions and selecting candidates. Completed and updated company records on Sage HR as requested by HR manager. Supported onboarding and induction programmes to keep training schedules progressing as planned.



Sesame Club Nursery

• Education Administration Programs
• 1 - 100 Employee

• Supervisor manager

  • Oct 2015 - Nov 2016

  Communicated with employees to obtain a better understanding of improvements required and successes. Acted as the point of contact between head office and employees, ensuring all messages were passed and received when required. Conducted daily meetings to communicate priorities, workflow and task requirements to staff. Communicated with employees to obtain a better understanding of improvements required and successes. Acted as the point of contact between head office and employees, ensuring all messages were passed and received when required. Conducted daily meetings to communicate priorities, workflow and task requirements to staff.



MMIT

• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Assistant

  • Feb 2015 - Jul 2015

  Cultivated excellent customer relationships by providing helpful, friendly and attentive service. Liaised with potential customers to determine needs and provide recommendations. Addressed and resolved complex customer complaints in calm, efficient and friendly manner. Received, processed and organised deliveries within tight deadlines. Cultivated excellent customer relationships by providing helpful, friendly and attentive service. Liaised with potential customers to determine needs and provide recommendations. Addressed and resolved complex customer complaints in calm, efficient and friendly manner. Received, processed and organised deliveries within tight deadlines.



OSN

• United Arab Emirates
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Sales Consultant

  • Jul 2014 - Jan 2015

  Secured new clients through targeted prospecting and networking. Executed complete sales cycle process, from prospecting through to contract negotiations and closing. Shared comprehensive brand and product knowledge to maximise sales. Secured new clients through targeted prospecting and networking. Executed complete sales cycle process, from prospecting through to contract negotiations and closing. Shared comprehensive brand and product knowledge to maximise sales.