Co-Founder

• Nov 2021 - Present

Sales Department Assistant

• Oct 2020 - Aug 2021

• Assisted clients with inquiries and orders, ensure customer satisfaction, and maintain a positive customer experience • Helped in fundraising efforts by coordinating events, managing donor databases, and developing donor engagement strategies • Provided support to the sales department by coordinating sales activities, preparing reports, and assisting in the development of sales strategies • Delivered administrative support to the sales team by managing records, preparing documents and presentations, and coordinating logistics for sales events • Conduct market research and analyze data to identify trends, opportunities, and potential customers in the healthcare industry in Africa • Supported to the sales team by managing inventory, ensuring timely delivery of products and services, and coordinating with other departments • Managed social media channels to promote the organization, increase engagement with the audience, and drive traffic to the organization's website • Provided administrative support to the sales department by managing databases, preparing reports, and managing calendars and appointments for the sales team

Stagiaire

• Mar 2019 - May 2019

• Assisted in the recruitment process by scheduling interviews, reviewing resumes, and coordinating with hiring managers • Coordinated the onboarding process for new employees, including scheduling orientation sessions and ensuring all necessary paperwork is completed • Supported in managing employee relations issues, including investigating complaints and coordinating with management to resolve issues • Helped in administering employee benefits programs, including processing enrollment forms, answering employee questions, and assisting with benefits issues • Backed with processing payroll, including entering employee information, reviewing timesheets, and answering payroll questions • Assist in coordinating training and development programs, including scheduling training sessions, tracking employee participation, and preparing training materials • Aided in ensuring the organization is compliant with relevant laws and regulations, including tracking employee certifications and licenses and coordinating compliance audits • Analyzed HR data, including turnover rates, employee engagement, and other key HR metrics, to identify trends and make recommendations for improvement