Program Coordinator

• Jul 2023 - Present

Project Coordinator

• Mar 2022 - Present

Physiotherapy UK Programme Coordinator

• May 2021 - Mar 2022

Education Administrator and Digital & Inclusion Officer

• Jan 2020 - Apr 2021

Online English Teacher

• Oct 2018 - Dec 2019

Teaching small groups of Chinese children English as a second language through an online platform. Planning classes and designing engaging activities for different age groups. Providing feedback for student and parents. Continual training and development to teach new courses and improve online teaching skills including using new software. Teaching small groups of Chinese children English as a second language through an online platform. Planning classes and designing engaging activities for different age groups. Providing feedback for student and parents. Continual training and development to teach new courses and improve online teaching skills including using new software.

Sales Assistant & Online Officer

• May 2018 - Dec 2019

Sales representative and online officer for the family gift shop and wholesale businesses. Responsible for securing the premises and takings, providing customer advice, creatine displays and managing the online presence and image through own website, other sales websites and social media. Sales representative and online officer for the family gift shop and wholesale businesses. Responsible for securing the premises and takings, providing customer advice, creatine displays and managing the online presence and image through own website, other sales websites and social media.

English Language Teacher

• Apr 2017 - Apr 2018

Teaching English as a second language to Chinese children from the age of three up to adults. Designing courses, activities and long-term projects for classes. Taking a lead in health and safety and child protection within the school. Teaching English as a second language to Chinese children from the age of three up to adults. Designing courses, activities and long-term projects for classes. Taking a lead in health and safety and child protection within the school.

Volunteer Coordinator

• Jun 2015 - Sep 2015

Coordinated over 80 young people from a range of backgrounds, building relationships and tailoring support through face-to-face, phone, skype and email communication. Delivered training to volunteers on topics such as cultural sensitivity, programmatic aims and health and safety. Developed effective communication strategy using social media to increase engagement to 95% on Facebook. Coordinated over 80 young people from a range of backgrounds, building relationships and tailoring support through face-to-face, phone, skype and email communication. Delivered training to volunteers on topics such as cultural sensitivity, programmatic aims and health and safety. Developed effective communication strategy using social media to increase engagement to 95% on Facebook.

Student Activities Support

• Dec 2014 - Jan 2015

Supported student volunteers with all aspects of extra-curricular activities, from financial and governance to admin and marketing, solving problems to increase the opportunities for students to engage with the Union. Executed reviews on two development projects; space booking and student activities risk assessment and management. Investigated current systems, gained stakeholder views and presented findings. Supported student volunteers with all aspects of extra-curricular activities, from financial and governance to admin and marketing, solving problems to increase the opportunities for students to engage with the Union. Executed reviews on two development projects; space booking and student activities risk assessment and management. Investigated current systems, gained stakeholder views and presented findings.

Sales Assistant

• Oct 2006 - Aug 2014

Sales representative and online officer for the family gift shop and wholesale businesses. Responsible for securing the premises and takings, providing customer advice, creatine displays and managing the online presence and image. Sales representative and online officer for the family gift shop and wholesale businesses. Responsible for securing the premises and takings, providing customer advice, creatine displays and managing the online presence and image.

Deputy President (Clubs & Societies)

• Jul 2013 - Jul 2014

• Responsible and liable for the charity’s activities, reputation and finances, making decisions in accordance with policies and the Constitution. Prioritised work to manage crisis incidents in a professional and timely manner. • Represented the student body of 16,000 to Imperial College and external bodies. Led and managed a team of 2,000 student volunteers in running over 340 Clubs, Societies and Projects with an annual turnover of £2 million. • Designed and delivered training to groups of 5 to 300 student volunteers on topics such as student representation in education, sports leadership, student engagement and campaign management. • Pioneered and managed a new and innovative budgeting process; distributing £330,000 to 340 student groups, chairing meetings of 40+ participants and facilitating discussions to reach consensus. Show less

Customer Service Representative

• Jun 2010 - Sep 2010