Experience

Poole Lighting Limited

• United Kingdom
• Design Services
• 1 - 100 Employee

• National Account Manager

  • Sep 2019 - Present

• Pricing Analyst

  • Feb 2018 - Aug 2019



Hobbycraft

• United Kingdom
• Retail
• 500 - 600 Employee

• Supply Chain Analyst

  • Oct 2016 - Feb 2018

  Responsibilities: • Managing the on shelf availability of products across my product areas • Monitoring and managing the levels of stock within Hobbycraft stores and the distribution centre, through data analysis • Forecasting at item level to ensure availability and stock levels stay within KPI’s • Developing relationships with suppliers to improve fulfilment and availability and resolve issues collaboratively • Optimising route to shelf parameters including pack size efficiencies • Working with buyers to deliver range changes and promotions on time including forecasting new line and promotional volumes along with exit strategies • Managing allocations and raising purchase orders for range change and promotional activity upcoming • Communicating and resolving current and potential issues whilst working with the buyer to implement commercial solutions and limit impact Show less



QuoStar

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Operations Analyst

  • Oct 2014 - Oct 2016

  Quostar Solutions is an IT Outsourcing, IT Consultancy and Managed Services business with a strong portfolio of clients. Overall my job role within the company involves ensuring the efficient running of the business in all back office functions including, HR, finance and procurement as well as analysing and improving current business processes. My main responsibilities include: • Producing sales and financial reports to present to the Director • Auditing operational procedures and overseeing changes to increase efficiency • Liaising with clients including quotations, software renewals and dealing with any queries as quickly and efficiently as possible with the highest level of customer service • Raising purchase orders and liaising with suppliers through the management of the companies preferred supplier list • Administrator of the companies PSA platform to change and improve the functioning of the CRM tool • Organising and conducting interviews in the internal recruitment process • Managing the majority of the companies HR function, including recruitment, grievances, training, inductions and appraisals • Performing the day to day finance functions including credit control, sales invoicing and expenses • Formalising procedures into written documents for the distribution to employees Key Achievements: • Implementing an improved sales process through the utilisation of the CRM tool •Improving the company’s quoting tool through improved integration to the CRM system, resulting in a more efficient order processing procedure •Introducing automated workflows into an internal purchasing approval procedure, reducing the number of emails sent and time spent •Training a new apprentice in administrative functions, delegating tasks and ensuring they were completed efficiently and to a high degree Show less