Yasmin Dutra

Portuguese Copywriting Specialist at Kommo Brasil
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Contact Information
us****@****om
(386) 825-5501
Location
Siena, Tuscany, Italy, IT

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Bio

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Credentials

  • Atendimento ao Cliente: Técnicas de Resolução de Problemas e Conflitos
    LinkedIn
    May, 2021
    - Nov, 2024
  • Gestão da Comunicação em Tempos de Crise
    LinkedIn
    May, 2021
    - Nov, 2024
  • IELTS 7.5
    British Council
    Oct, 2020
    - Nov, 2024

Experience

  • Kommo Brasil
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Portuguese Copywriting Specialist
      • Jul 2021 - Present

      Create written content in Brazilian Portuguese (PT-Br) for various mediums such as product, advertisements, marketing materials, websites, social media, and more. Create written content in Brazilian Portuguese (PT-Br) for various mediums such as product, advertisements, marketing materials, websites, social media, and more.

  • Pontifícia Universidade Católica do Rio Grande do Sul
    • Brazil
    • Higher Education
    • 700 & Above Employee
    • International Affairs Analist (Agreements and Strategic Partnerships)
      • Feb 2021 - Jun 2022

      Responsible for managing the signing and renewal of PUCRS's agreements with international institutions, as well as spearheading the Strategic Partnerships project and actively engaging with partner institutions to foster international collaborative activities with PUCRS.

    • International Affairs Assistant (Academic Mobility)
      • Oct 2019 - Feb 2021

      Provided extensive support to PUCRS's students throughout their study abroad application process for partner universities. This involved developing calls for applications, actively promoting exchange opportunities in both virtual and face-to-face events, and formulating strategies to attract students and enhance services on behalf of the Academic Mobility department.

    • Secretary
      • Mar 2018 - Oct 2019

      Support to PUCRS's local and international students, professors, community, and international visitors within the University. Actively assisted the Office management by managing the agenda, preparing briefings, and documenting minutes of meetings. Offered administrative support to each sub-department of the Office and efficiently organized institutional travel arrangements, including purchasing plane tickets, booking hotels, and facilitating check-ins.

    • Undergraduate Reseacher PIBIC/CNPq
      • Aug 2017 - Feb 2018

      Under the guidance of Prof. Cleusa Maria Scroferneker from the School of Communications, Arts, and Design (FAMECOS), I actively participated in her Research Group and made significant contributions to the development of the research project titled "The (Re)Signification of Virtual Ombudsmen".

    • Intern
      • Dec 2016 - Feb 2018

      Provided dedicated support to PUCRS's students throughout the application process for study abroad programs at partner universities. I also managed the social media platforms of the Academic Mobility department, ensuring effective communication and engagement. Additionally, I collaborated with the Office of Communications and Marketing (ASCOM) to identify international agendas, and actively participated in organizing events and facilitating international visits.

Education

  • Università degli Studi di Siena
    Master's degree
    2022 - 2024
  • PUCRS - Pontifical Catholic University of Rio Grande do Sul
    Bachelor in Social Communication - Public Relations, Communication
    2015 - 2018
  • Colégio Santa Dorotéia
    Middle and High School
    2004 - 2014

Community

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