Yasmin Bessa-Ackaah
Pharmacovigilance Specialist at ProPharma Group- Claim this Profile
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Bio
Experience
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ProPharma
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United States
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Business Consulting and Services
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700 & Above Employee
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Pharmacovigilance Specialist
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Oct 2021 - Present
- Manage pharmacovigilance cases through follow up call intake, documentation and case processing.- Perform processing of adverse events, conduct follow up, write accurate and complete narratives in accordance with internal guidelines, SOPs and US safety regulations. - Maintain distinctive quality and commitment as the operating philosophy in carrying out all processes.- Continually seek out ways to enhance customer service experience both internally and externally. - Manage pharmacovigilance cases through follow up call intake, documentation and case processing.- Perform processing of adverse events, conduct follow up, write accurate and complete narratives in accordance with internal guidelines, SOPs and US safety regulations. - Maintain distinctive quality and commitment as the operating philosophy in carrying out all processes.- Continually seek out ways to enhance customer service experience both internally and externally.
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Ashford and St. Peter's Hospitals NHS Foundation Trust
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Biomedical Scientist
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Feb 2021 - Oct 2021
Key responsibilities:-Supervised and managed routine laboratory duties to support the department-Accurately updated and posted results on to quality control and LIMS software systems (Unity QC Software Solution and WinPath Enterprise)-Effectively tested COVID-19/Flu nasopharyngeal samples, cerebrospinal fluid, blood/plasma, and faecal samples on PCR assay analysers (Panther Hologic/Panther Fusion, GeneXpert and ELITe InGenius) Key responsibilities:-Supervised and managed routine laboratory duties to support the department-Accurately updated and posted results on to quality control and LIMS software systems (Unity QC Software Solution and WinPath Enterprise)-Effectively tested COVID-19/Flu nasopharyngeal samples, cerebrospinal fluid, blood/plasma, and faecal samples on PCR assay analysers (Panther Hologic/Panther Fusion, GeneXpert and ELITe InGenius)
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East Suffolk and North Essex NHS Foundation Trust
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Biomedical Scientist
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Oct 2020 - Feb 2021
Key responsibilities:- Processed (inoculation and aliquoting) and tested COVID-19 samples- Analysed and entered results onto LIMS (Laboratory Information Management System)- Trained and competent to maintain and test samples on PCR and DNA extraction machines (Abbott M2000, Panther Hologic, GeneXpert and AUSDx)- Supervised and/or trained less experienced staff on PCR machines and sample processing Key responsibilities:- Processed (inoculation and aliquoting) and tested COVID-19 samples- Analysed and entered results onto LIMS (Laboratory Information Management System)- Trained and competent to maintain and test samples on PCR and DNA extraction machines (Abbott M2000, Panther Hologic, GeneXpert and AUSDx)- Supervised and/or trained less experienced staff on PCR machines and sample processing
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Essex Partnership University NHS Foundation Trust
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Healthcare Assistant
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Jun 2020 - Oct 2020
Key responsibilities:- Provided integrated care to patients with mental health and learning disabilities through continuous monitoring of the mental state of patients and social interactions e.g. conversations and games-Cared for each patient's special needs Key responsibilities:- Provided integrated care to patients with mental health and learning disabilities through continuous monitoring of the mental state of patients and social interactions e.g. conversations and games-Cared for each patient's special needs
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University of Essex
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United Kingdom
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Higher Education
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700 & Above Employee
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Peer Mentor
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Oct 2019 - Apr 2020
Key responsibilities:- Established and maintained a mentoring relationship with nine first year biomedical science students- Referred and connected mentees to appropriate university resources- Educated students about on-campus resources and revision techniques Key responsibilities:- Established and maintained a mentoring relationship with nine first year biomedical science students- Referred and connected mentees to appropriate university resources- Educated students about on-campus resources and revision techniques
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Harrods
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United Kingdom
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Retail
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700 & Above Employee
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Sales Associate
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Nov 2019 - Jan 2020
Key responsibilities:- Ensured high levels of International customer satisfaction at a Luxury department store- Tailored advice and recommendations accordingly to each customer- Provided product awareness and ensured all sales targets were exceeded- Completed large sums sales transactions in a safe and dependent manner Key responsibilities:- Ensured high levels of International customer satisfaction at a Luxury department store- Tailored advice and recommendations accordingly to each customer- Provided product awareness and ensured all sales targets were exceeded- Completed large sums sales transactions in a safe and dependent manner
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Barking, Havering and Redbridge University Hospitals NHS Trust
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Trainee biomedical science
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Oct 2018 - Sep 2019
Key responsibilities:- Practiced immunohistochemistry, histochemistry and microscopic analysis procedures for diagnostic purposes- Managed the diagnostic processing of various kinds of tissue specimens using specialist equipment (microtome, tissue processors, tissue embedders and slide stainers) - Assisted in ensuring that the necessary turnaround times for reporting results were achieved -Used information technology to accurately record and analyse data- Completed HCPC portfolio whilst simultaneously carrying out laboratory duties efficiently - Implemented quality control procedures to maintain accurate results- Liaised effectively with hospital staff (Consultant Pathologists, Surgeons, Nurses and Biomedical Scientists)
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University of Essex Students' Union
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United Kingdom
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Non-profit Organizations
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100 - 200 Employee
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Course Representative
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Oct 2018 - Jun 2019
Key responsibilities: -Represented the life sciences students in student union board meetings. - Attended meetings with fellow students, gathered feedback on the course delivery and shared feedback with the head of the life sciences department. Key responsibilities: -Represented the life sciences students in student union board meetings. - Attended meetings with fellow students, gathered feedback on the course delivery and shared feedback with the head of the life sciences department.
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University of Essex Students' Union
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United Kingdom
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Non-profit Organizations
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100 - 200 Employee
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Retail Assistant
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Mar 2017 - Jun 2018
Key responsibilities: -Greeted and served customers as they entered the store-Conducted time sensitive tasks to meet sales targets-Advised and assisted customers-Handled complaints or forwarded serious issues to the manager on duty-Conducted customer transactions-Replenished the supply of stock on the shelves-Assisted with store deliveries
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Nightline Volunteer
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Nov 2016 - May 2017
Key responsibilities:- Offered a confidential and supportive service to all students- Provided support to students who were experiencing emotional difficulties- Effectively communicated with students in need of help
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Superdrug
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United Kingdom
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Retail
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700 & Above Employee
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Sales Assistant
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Apr 2014 - Jan 2015
Key responsibilities: -Attended to customers both on the shop floor and behind tills -Managed customer enquiries on products and recommended suitable products. -Listened and communicated with customers and colleagues to uphold excellent customer service. -Replenished stock and maintained high stock levels, adhering to merchandising standards.
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Education
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University of Essex
Bachelor of Science - BS, Biomedical science