Yasmin Bessa-Ackaah

Pharmacovigilance Specialist at ProPharma Group
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, GB

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Experience

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Pharmacovigilance Specialist
      • Oct 2021 - Present

      - Manage pharmacovigilance cases through follow up call intake, documentation and case processing.- Perform processing of adverse events, conduct follow up, write accurate and complete narratives in accordance with internal guidelines, SOPs and US safety regulations. - Maintain distinctive quality and commitment as the operating philosophy in carrying out all processes.- Continually seek out ways to enhance customer service experience both internally and externally. - Manage pharmacovigilance cases through follow up call intake, documentation and case processing.- Perform processing of adverse events, conduct follow up, write accurate and complete narratives in accordance with internal guidelines, SOPs and US safety regulations. - Maintain distinctive quality and commitment as the operating philosophy in carrying out all processes.- Continually seek out ways to enhance customer service experience both internally and externally.

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Biomedical Scientist
      • Feb 2021 - Oct 2021

      Key responsibilities:-Supervised and managed routine laboratory duties to support the department-Accurately updated and posted results on to quality control and LIMS software systems (Unity QC Software Solution and WinPath Enterprise)-Effectively tested COVID-19/Flu nasopharyngeal samples, cerebrospinal fluid, blood/plasma, and faecal samples on PCR assay analysers (Panther Hologic/Panther Fusion, GeneXpert and ELITe InGenius) Key responsibilities:-Supervised and managed routine laboratory duties to support the department-Accurately updated and posted results on to quality control and LIMS software systems (Unity QC Software Solution and WinPath Enterprise)-Effectively tested COVID-19/Flu nasopharyngeal samples, cerebrospinal fluid, blood/plasma, and faecal samples on PCR assay analysers (Panther Hologic/Panther Fusion, GeneXpert and ELITe InGenius)

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Biomedical Scientist
      • Oct 2020 - Feb 2021

      Key responsibilities:- Processed (inoculation and aliquoting) and tested COVID-19 samples- Analysed and entered results onto LIMS (Laboratory Information Management System)- Trained and competent to maintain and test samples on PCR and DNA extraction machines (Abbott M2000, Panther Hologic, GeneXpert and AUSDx)- Supervised and/or trained less experienced staff on PCR machines and sample processing Key responsibilities:- Processed (inoculation and aliquoting) and tested COVID-19 samples- Analysed and entered results onto LIMS (Laboratory Information Management System)- Trained and competent to maintain and test samples on PCR and DNA extraction machines (Abbott M2000, Panther Hologic, GeneXpert and AUSDx)- Supervised and/or trained less experienced staff on PCR machines and sample processing

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Healthcare Assistant
      • Jun 2020 - Oct 2020

      Key responsibilities:- Provided integrated care to patients with mental health and learning disabilities through continuous monitoring of the mental state of patients and social interactions e.g. conversations and games-Cared for each patient's special needs Key responsibilities:- Provided integrated care to patients with mental health and learning disabilities through continuous monitoring of the mental state of patients and social interactions e.g. conversations and games-Cared for each patient's special needs

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Peer Mentor
      • Oct 2019 - Apr 2020

      Key responsibilities:- Established and maintained a mentoring relationship with nine first year biomedical science students- Referred and connected mentees to appropriate university resources- Educated students about on-campus resources and revision techniques Key responsibilities:- Established and maintained a mentoring relationship with nine first year biomedical science students- Referred and connected mentees to appropriate university resources- Educated students about on-campus resources and revision techniques

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Nov 2019 - Jan 2020

      Key responsibilities:- Ensured high levels of International customer satisfaction at a Luxury department store- Tailored advice and recommendations accordingly to each customer- Provided product awareness and ensured all sales targets were exceeded- Completed large sums sales transactions in a safe and dependent manner Key responsibilities:- Ensured high levels of International customer satisfaction at a Luxury department store- Tailored advice and recommendations accordingly to each customer- Provided product awareness and ensured all sales targets were exceeded- Completed large sums sales transactions in a safe and dependent manner

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Trainee biomedical science
      • Oct 2018 - Sep 2019

      Key responsibilities:- Practiced immunohistochemistry, histochemistry and microscopic analysis procedures for diagnostic purposes- Managed the diagnostic processing of various kinds of tissue specimens using specialist equipment (microtome, tissue processors, tissue embedders and slide stainers) - Assisted in ensuring that the necessary turnaround times for reporting results were achieved -Used information technology to accurately record and analyse data- Completed HCPC portfolio whilst simultaneously carrying out laboratory duties efficiently - Implemented quality control procedures to maintain accurate results- Liaised effectively with hospital staff (Consultant Pathologists, Surgeons, Nurses and Biomedical Scientists)

    • United Kingdom
    • Non-profit Organizations
    • 100 - 200 Employee
    • Course Representative
      • Oct 2018 - Jun 2019

      Key responsibilities: -Represented the life sciences students in student union board meetings. - Attended meetings with fellow students, gathered feedback on the course delivery and shared feedback with the head of the life sciences department. Key responsibilities: -Represented the life sciences students in student union board meetings. - Attended meetings with fellow students, gathered feedback on the course delivery and shared feedback with the head of the life sciences department.

    • United Kingdom
    • Non-profit Organizations
    • 100 - 200 Employee
    • Retail Assistant
      • Mar 2017 - Jun 2018

      Key responsibilities: -Greeted and served customers as they entered the store-Conducted time sensitive tasks to meet sales targets-Advised and assisted customers-Handled complaints or forwarded serious issues to the manager on duty-Conducted customer transactions-Replenished the supply of stock on the shelves-Assisted with store deliveries

    • Nightline Volunteer
      • Nov 2016 - May 2017

      Key responsibilities:- Offered a confidential and supportive service to all students- Provided support to students who were experiencing emotional difficulties- Effectively communicated with students in need of help

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Sales Assistant
      • Apr 2014 - Jan 2015

      Key responsibilities: -Attended to customers both on the shop floor and behind tills -Managed customer enquiries on products and recommended suitable products. -Listened and communicated with customers and colleagues to uphold excellent customer service. -Replenished stock and maintained high stock levels, adhering to merchandising standards.

Education

  • University of Essex
    Bachelor of Science - BS, Biomedical science
    2016 - 2020

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