Yasiru Makalandage
Asst. Supervisor BOC Service Delivery at Global System Solutions International - GSS- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Colombo, Western Province, Sri Lanka, LK
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Experience
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Global System Solutions International - GSS
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Sri Lanka
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Information Services
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1 - 100 Employee
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Asst. Supervisor BOC Service Delivery
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Nov 2022 - Present
Monitoring SLAs, Analyzing Projects, Issue Resolution, and Cross-functional Coordination.
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Accuracy Point Of Contact (APOC)
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Sep 2019 - Nov 2022
Dedicated Accuracy Point of Contact specializing in enhancing project accuracy and driving improvements. Conducts independent investigations, analyzes findings, and delivers actionable recommendations. Maintains precise project progression reports to ensure alignment and quality. Committed to driving continuous improvement and maintaining high accuracy standards.
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Quality Assurance Technician
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Jan 2019 - Sep 2019
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Education
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2017 - 2018
Asian Aviation Centre
Private Pilot Certificate -
2017 - 2018
ESOFT Metro Campus
Diploma in English -
2013 - 2016
Carey College - Colombo 08
GCE Advanced Level -
2005 - 2012
Carey College - Colombo 08
GCE Ordinary Level
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