Experience

CAFU

• United Arab Emirates
• Technology, Information and Internet
• 400 - 500 Employee

• Driving all vehicle

  • May 2021 - Present



dnata

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Equipment Operator

  • Feb 2016 - Apr 2021

  operating equipments in ramp.loading/unloading plans for arrival and departure flights.assisting aircraft loading supervisor. operating equipments in ramp.loading/unloading plans for arrival and departure flights.assisting aircraft loading supervisor.



sikander zuman cargo L.L.C

• Customer Service

  • Nov 2014 - Jan 2016

  I. Handling customer and making more strong relationship between client and company. I. Handling customer and making more strong relationship between client and company.



Asia Pecefic Express

• Customer Service Representative

  • Jan 2013 - Oct 2014

  I. Handling customer and making more strong relationship between client and company.II. Providing information to the clients regarding their account with the company.III. Determines requirements by working with customers.IV. Answers inquiries by clarifying desired information; researching, locating, and providing information.V. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.VI. Fulfills requests by clarifying desired information; completing transactions; forwarding requests.VII. Maintains call center database by entering information.VIII. Keeps equipment operational by following established procedures; reporting malfunctions.IX. Ability to work a flexible schedule, including evenings and weekends, if necessaryX. Consistently convey a positive attitude to teammates and callers/customersXI. Use applicable resources/tools to problem-solve and make appropriate decisions while meeting caller’s/customer’s needsXII. Recognize that all customer and company information is confidential and proprietary and is provided to you for the exclusive purpose of servicing customer requests; any other use of this information is prohibited. Confidential and proprietary information may not be copied, reproduced, or disseminated in any way.



utility stores corporation pakistan

• Account Assistant

  • Dec 2009 - Dec 2012

  I. Reconciliation for bank, operational and collection accountII. Shortage reconciliation, regional and head office reconciliation III. Adjusting outstanding entries, finalizing annual account and audit assistanceIV. Kept purchasing and sales journal and cash bookV. Settled accounts payable and followed up accounts receivableVI. Checked customer balances VII. Reconciled accounts receivable and payable VIII. Entered journal entries and invoices IX. Responsible for pre-processing, typing correspondence and technical documentsX. Working knowledge of Fox Pro and Microsoft Office applications XI. Post and maintain accounting documents in the database



Idrees & Bro Travel Agency Peshawar

• Customer Service

  • Mar 2009 - Dec 2009

  I. Collecting fees and payments from clientsII. Booking hotel rooms and flights for clients I. Collecting fees and payments from clientsII. Booking hotel rooms and flights for clients