Ecommerce Executive

• Jan 2018 - Present

I possess comprehensive expertise in overseeing all facets of e-commerce operations, collaborating effectively with cross-functional team members. My responsibilities encompass sales management, strategic marketing, meticulous inventory control, dedicated customer satisfaction enhancement, streamlined shipment logistics, and the proficient management of product photography. My proficiency extends across various e-commerce platforms, including but not limited to: E-commerce websites: - www.jewelnjoy.com - www.semipreciousking.com Third-party platforms This extensive experience equips me to navigate the intricate landscape of e-commerce with precision and effectiveness." Show less

Hindi Language, EAL & Performing Arts

• Aug 2021 - Aug 2022

Event Coordinator | Thailand

• Apr 2016 - Aug 2019

In my professional journey, I have consistently exhibited a keen ability to orchestrate and elevate events to surpass client expectations while fulfilling their exacting requirements. My role encompasses the seamless coordination of vendors, hotels, and clients to ensure the utmost satisfaction of all stakeholders. Furthermore, I am entrusted with providing guests with an exceptional experience at the hospitality desk, offering a comprehensive range of wedding services. This includes adeptly managing guest check-ins, logistics, and the flawless execution of wedding services, ensuring that every aspect of the event runs smoothly. My commitment to excellence extends to active participation in crucial meetings with hotels, vendors, and clients, fostering effective communication and collaboration for the success of each event. Additionally, I meticulously maintain a comprehensive record of all ongoing work, leaving no detail overlooked. My extensive portfolio is marked by a remarkable tally of 35 high-profile destination weddings, many of which featured renowned singers and entertainers, underlining my ability to manage and curate exceptional experiences. Beyond weddings, I have successfully orchestrated 8 corporate events, showcasing adaptability and versatility in event management. A defining highlight of my career was being an integral part of the prestigious Indian International Film Academy (IIFA) Awards function held in Bangkok, Thailand, in 2018. This experience provided invaluable insights into the intricacies of large-scale, high-profile award ceremonies. My dedication to delivering excellence in event management, coupled with my extensive and diverse experience, positions me as a seasoned professional capable of handling the most demanding and illustrious events with finesse and precision. Show less

Scholastic Early English Teacher

• Sep 2015 - Nov 2018

In my role, I meticulously plan and schedule lessons and activities, ensuring a well-structured educational experience. I execute these classes with precision and adherence to the established plan. Effective communication is paramount in my position, as I actively coordinate with both parents and teachers. This collaborative approach ensures a holistic understanding of each student's progress and needs. A key aspect of my responsibilities includes providing daily feedback to parents, offering valuable insights into their child's educational journey. This timely communication fosters transparency and trust within the program. Moreover, I actively engage in promoting the program to prospective customers, effectively conveying its value and benefits. This proactive outreach contributes to the growth and success of the program, while maintaining a commitment to excellence in education. Show less

Social Media Ambassador

• Jan 2016 - Mar 2016

-Build and manage the company’s social media profiles and presence, including Facebook, Twitter, LinkedIn, and additional channels that may be deemed relevant. -Create content appropriate for specific networks. -Monitor and engage in relevant social discussions about company, competitors, and/or industry, both from existing leads and customers as well as from brand new audiences. -Work alongside other marketers and content marketers to help distribute content that educates and entertains our audience and supports marketing goals. -Explore new ways to engage and identify new social networks to reach target buyers. -Track, measure, and analyze all initiatives to report on social media. Show less

Reservation Agent Intern

• May 2015 - Aug 2015

In my professional capacity, I executed a range of critical tasks to ensure seamless customer service and operational efficiency: 1. Customer and Agent Interaction: I promptly attended to direct calls from customers and agents, delivering responsive and effective assistance in line with their inquiries and requirements. 2. Email Correspondence: A key aspect of my role involved meticulous follow-up with emails pertaining to reservations, changes, and cancellations. I ensured that all email communication was managed with precision and timeliness. 3. Documentation and Invoicing: I took charge of generating invoices and relevant documents, efficiently forwarding them to both agents and clients. This streamlined the administrative process and enhanced clarity in our dealings. 4. Reservation Management: On a daily basis, I initiated reservations for bookings received from partner agents. This entailed meticulous attention to detail and adherence to established protocols. 5. Financial Transactions: I managed financial aspects of our operations by charging credit cards or receiving payments from clients. Accuracy and security were paramount in handling these transactions. 6. Organized Record-Keeping: My responsibility extended to maintaining a well-organized filing system, where all reservations made during the day were systematically filed. This ensured accessibility of essential information for the entire team. Through these responsibilities, I contributed to the smooth functioning of our operations, upheld high standards of customer service, and facilitated transparent and efficient communication within the team and with our valued clients and partners. Show less