Experience

RANNNITI

• India
• Strategic Management Services
• 1 - 100 Employee

• Managing Partner

  • Sep 2016 - Present

  Established in 2016, RANNNITI is a boutique Brand Management and Public Relations Agency based out of Pune. With a key focus on strategy, research and media, RANNNITI works in the Political, Government and Social sectors which are driven by data and digital. Our team comprises of individuals from backgrounds spanning Digital Media, Management Consulting, Brand Management, Technology, Research, Legal, Politics and Policy, enabling us to execute customized campaigns, turnaround challenging… Show more Established in 2016, RANNNITI is a boutique Brand Management and Public Relations Agency based out of Pune. With a key focus on strategy, research and media, RANNNITI works in the Political, Government and Social sectors which are driven by data and digital. Our team comprises of individuals from backgrounds spanning Digital Media, Management Consulting, Brand Management, Technology, Research, Legal, Politics and Policy, enabling us to execute customized campaigns, turnaround challenging projects & craft powerful brands that connect our clients to the masses. RANNNITI strives to raise the digital discourse of political leaders, government departments and social enterprises through a perfect blend of organic and inorganic, content and design, issues and strategies. We aspire to leverage our expertise, tacit knowledge, grit and savvy across a quickly evolving digital landscape. Show less Established in 2016, RANNNITI is a boutique Brand Management and Public Relations Agency based out of Pune. With a key focus on strategy, research and media, RANNNITI works in the Political, Government and Social sectors which are driven by data and digital. Our team comprises of individuals from backgrounds spanning Digital Media, Management Consulting, Brand Management, Technology, Research, Legal, Politics and Policy, enabling us to execute customized campaigns, turnaround challenging… Show more Established in 2016, RANNNITI is a boutique Brand Management and Public Relations Agency based out of Pune. With a key focus on strategy, research and media, RANNNITI works in the Political, Government and Social sectors which are driven by data and digital. Our team comprises of individuals from backgrounds spanning Digital Media, Management Consulting, Brand Management, Technology, Research, Legal, Politics and Policy, enabling us to execute customized campaigns, turnaround challenging projects & craft powerful brands that connect our clients to the masses. RANNNITI strives to raise the digital discourse of political leaders, government departments and social enterprises through a perfect blend of organic and inorganic, content and design, issues and strategies. We aspire to leverage our expertise, tacit knowledge, grit and savvy across a quickly evolving digital landscape. Show less



Piaggio Group

• Italy
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Area Manager - After Sales

  • Sep 2014 - Aug 2016

  Responsible for handling end to end after sales as per Piaggio–Vespa process & manage a part of the dealer network. To maintain dealer relations and guideline the dealer service system as per company guidelines. Meet highest level of customer satisfaction through dedicated focus on service infrastructure & processes, CSI & NPS activities, and customer complaints. Maintain target oriented performance status for Spares & Vehicle Business. Maintain up to date product development and… Show more Responsible for handling end to end after sales as per Piaggio–Vespa process & manage a part of the dealer network. To maintain dealer relations and guideline the dealer service system as per company guidelines. Meet highest level of customer satisfaction through dedicated focus on service infrastructure & processes, CSI & NPS activities, and customer complaints. Maintain target oriented performance status for Spares & Vehicle Business. Maintain up to date product development and technical requirements. Proactively work with team members and efficiently guide dealer teams. Supervising and co-ordinating dealer operations. Key achievements: • Structured dealer operations by implementing and maintaining dealer KPI Structure. • Successfully extended KPI Structure through different jobroles of the dealer service manpower. • Developed critical presentations and reports to maintain service reach. • Achieved annually set targets for after sales business. • Helped to enhance performance evaluation process by restructuring existing procedures. Show less Responsible for handling end to end after sales as per Piaggio–Vespa process & manage a part of the dealer network. To maintain dealer relations and guideline the dealer service system as per company guidelines. Meet highest level of customer satisfaction through dedicated focus on service infrastructure & processes, CSI & NPS activities, and customer complaints. Maintain target oriented performance status for Spares & Vehicle Business. Maintain up to date product development and… Show more Responsible for handling end to end after sales as per Piaggio–Vespa process & manage a part of the dealer network. To maintain dealer relations and guideline the dealer service system as per company guidelines. Meet highest level of customer satisfaction through dedicated focus on service infrastructure & processes, CSI & NPS activities, and customer complaints. Maintain target oriented performance status for Spares & Vehicle Business. Maintain up to date product development and technical requirements. Proactively work with team members and efficiently guide dealer teams. Supervising and co-ordinating dealer operations. Key achievements: • Structured dealer operations by implementing and maintaining dealer KPI Structure. • Successfully extended KPI Structure through different jobroles of the dealer service manpower. • Developed critical presentations and reports to maintain service reach. • Achieved annually set targets for after sales business. • Helped to enhance performance evaluation process by restructuring existing procedures. Show less