Experience

Holiday Inn Vancouver-Centre
• Canada
• Hospitality
• 1 - 100 Employee
• Night Auditor

  • Sep 2021 - Present

Park Inn & Suites by Radisson, Vancouver
• Hospitality
• 1 - 100 Employee
• Guest Service Agent

  • Jun 2021 - Sep 2021

DUKES DUBAI
• United Arab Emirates
• Hospitality
• 1 - 100 Employee
• Guest Service Agent

  • Feb 2019 - Feb 2020


Radisson Blu Hotel Abu Dhabi Yas Island

• United Arab Emirates
• Hospitality
• 100 - 200 Employee

• Guest Service Agent

  • Jul 2017 - Feb 2019

  I have built and maintained positive relationship with hotel guests to ensure Happy , satisfied guests and repeat clientele. Posses a high level of product knowledge to explain the hotel facilities to the guests. Greeting guests, provided assistance to the guests, attended calls and transferred them to the concerned departments, and the guest rooms. Received accurate messages and delivered them to the guests on time. Promptly attend to guest inquiries and guests' needs. Promptly took down guest requests and forwarded them to the concerned departments. Co-Ordinate with housekeeping, bell service, in-room dining and the valet for various tasks. Dealt with irate guests and provided solutions in a timely efficient manner to provide complete guest satisfaction. Update the guest profiles thoroughly for further references. Performed various clerical and other tasks when required by the managers. Have been awarded Employee of the Month and nominated as Employee of the Year 2018 A record of completing my up selling targets And getting excellent reviews on social media Show less


ITC Hotels
• India
• Hospitality
• 700 & Above Employee
• Guest Service Agent

  • 2016 - 2017