Energy Advisor

• Dec 2021 - Present

Customer Service Representative

• Oct 2019 - Nov 2021

• Described and explained details about nutritional supplements, smoothies, vitamins and clean food options to inform customers and guide purchasing decisions more than 50 customers per day. • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns • Reduced wait times by 30% • Communicated regularly with team members in a fast paced multicultural environment Inventory control and management • Described and explained details about nutritional supplements, smoothies, vitamins and clean food options to inform customers and guide purchasing decisions more than 50 customers per day. • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns • Reduced wait times by 30% • Communicated regularly with team members in a fast paced multicultural environment Inventory control and management

Project Engineer

• Aug 2016 - Jul 2019

• Developed 4 innovative and sustainable renewable energy related products and solutions from concept to revenue. • Led team of engineers in providing design and engineering solutions to various clients in the renewable energy market sector. • Executed GHG accounting for clients and implemented carbon reduction solutions. • Created energy models to calculate energy consumption,life cycle costs of various building elements such as HVAC, lighting etc. using software such as eQUEST and EnergyPlus. • Managed solar installation projects up to 700kW. Maximized efficiency in the implementation of detailed project plans, keeping track of goals, resources, schedules, costs, and contingencies. • Key Projects: • Energy modelling for office buildings- Calculated energy consumption of office buildings and then created energy models for reduced consumption using ECM's. • 20kW to 700kW solar installation projects • BuzzZap: Solar Insect Killer designed to reduce pesticide use and help sustainable growth of agriculture which is currently sold worldwide. Household waste to energy converter using plasma gasification technology Show less

Engineer Intern

• Apr 2015 - Jul 2015

• Interfaced with project management team to prepare engineering submittals and work plans. • Assisted with engineering calculations, design drawings and preliminary cost estimates Studied IC engine manufacturing processes used by the company • Interfaced with project management team to prepare engineering submittals and work plans. • Assisted with engineering calculations, design drawings and preliminary cost estimates Studied IC engine manufacturing processes used by the company