Manager

• Mar 2022 - Present

Sales Account Manager

• Jan 2021 - Mar 2022

1. Managing Sales Account for Floor & Wall Tile with big box customer, The Home Depot2. Establishing good rapport with clients3. Developing new sales opportunities4. Onboarding new projects and ensuring smooth execution by collaborating with project management team

Associate - Lead

• Apr 2019 - Dec 2020

Lead & managed back end operations of the organization that offers professional development in the areas of Business Process Management, Merchandising Project Management, Customer Relations, Inventory Planning, Sales Pitch presentations, Pricing Analysis and Third Party project executionsIMPACT AREAS:•Created QC process to demonstrate the strength of the Organization in respect to Compliance with policy, process and regulatory stand points.•Established various metrics to gain maximum Team productivity output•Centralized and developed various process from Sales Team to Sales Support resulting in optimum utilization of resources•Completed a dip stick process check and suggested revamps of the processes for continuous improvement and also worked with IT for process Automation across the Team•Conducted various Training Programs for Team Members within the Organization helping them to be able to grow professionally.ACHIEVEMENTS:•Utilizing Knowledge & analytical expertise to reach operational objectives. •Researched and developed new strategies to achieve company goals•Developed Tools essential for increasing firm’s productivity•Attended Leadership Development Training by Mr. Rahul KapoorCORE COMPETENCIES:•Excellent people manager - Leader, Persuader•Team work – Effectively communicates to delegate responsibilities using interpersonal skills. •Strong Analytical Skills •Accuracy and punctuality – Precise with details and facts. •Very good training delivery & Presentation skills Show less

Senior Process Associate

• Apr 2018 - Mar 2019

IMPACT AREAS:•Demonstrated strong analytical abilities and a well-rounded perspective of the client systems and the corporate environment.•Developed Process Manuals and SLA’s for Order Management and various Sales Support process•Dealing effectively as a liaison between client and systems communities.•Trained and built a team of 3 responsible for providing effective Sales Support and Analysis•Reduced Cost to Company in various areas which involved analyzing and rebuilding existing process flows with SIPOC methodology ACHIEVEMENTS:•Travelled to MSI’s Head Office in California, USA to identify and transition new processes and streamline the existing workflows.•Received Appreciation from MSI’s big box customer “The Home Depot” for providing excellent Customer satisfaction and project execution services Show less

Process Associate

• Sep 2016 - Mar 2018

IMPACT AREAS:•Complete understanding & processing of business transactions in P2P, Sales and Order Management•Started a Pilot program which involved creating Process flow using Decisions workflow platform and successfully achieved project executions with accuracy and efficiency.•Seamless Process Coordination to achieve between Project Managers, The Home Depot & Third Party labor companiesACHIEVEMENTS:•Awarded Star of the Quarter two consecutive timesReceived Time Keeper and Mr. Healthy awards for never being late to work and 0 sick leaves in the year Show less

Human Resources Associate

• Jun 2015 - Sep 2016

Impact Areas:• Perform administrative work, including scheduling, maintaining files and sorting mail for the Human Resources department•Enter employment data into computer database•Track and update hourly employee leaves of absence•Assist HR supervisors with the hiring process, including submitting job postings online and scheduling candidate interviews•Coordinate logistics for new hire orientations and employee training sessions