Yaser Mohammed
ICT Systems and Network Administrator at Fahan School, Tasmania- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Jamf Certified Tech
JamfMar, 2023- Nov, 2024
Experience
-
Fahan School, Tasmania
-
Australia
-
Primary and Secondary Education
-
1 - 100 Employee
-
ICT Systems and Network Administrator
-
May 2023 - Present
➠ Systems Deployment and Maintenance • Create and maintain automata to improve efficiency including scripts utilising Powershell and other programming languages. • Coordinate patch management for systems. • Assist in the development and administration of servers including databases and business applications. • Actively monitor systems and promptly remediate system and security issues. • Advise and participate in projects relating to developing, configuring and deploying new technology solutions. ➠ Continuous Improvement • Develop, maintain and document technical knowledge of systems and services to improve service delivery and ensure business continuity and disaster recovery. • Provide researched advice to the Head of ICT on information security, infrastructure, performance and configuration issues or recommendations. • Perform operations, maintenance and troubleshooting and take a proactive approach to identify recurring problems and report these to the Head of ICT. • Support the ITILv3 Framework principles and adoption of processes. Show less
-
-
ICT Systems and Support Technician
-
Dec 2022 - May 2023
➠ Systems Infrastructure• Assist with the maintenance and upkeep of School's systems and software• Assist with the diagnosis and troubleshooting of any faults within the systems of Fahan.•Liaise with external vendors to report faults and manage escalations with vendors to successful resolution.• Create and maintain automata to create efficiency with ICT systems and processes.• Utilise the MS Automate Platform or similar to create streamlined workflows for the organisation to improve business efficiency and to reduce reliance on 3rd party systems.• Assist with testing and verification of Fahan School's backup systems.• Maintain the front-end of business centric platforms including managing access, performing modification of data, providing technical support to end users, and undertaking research to further improve the use of said platforms.➠ Cyber Security• Promote sound cyber security practices under the direction of the Head of ICT.• Enforce the existing Cyber security polices and procedures outlined by Fahan including but not limited to the password policy and the privacy policy.• Identify deficiencies in Fahan's Cyber Security posture and assist with remediation where required i.e. software patching of vulnerable servers/ systems.➠ WHS• Comply with the requirements of Australian Workplace Health and Safety legislation and Fahan's OH&S policies and procedures.• Provide risk management information as requested, and of their own initiative, to the best of the employee's experience and knowledge,• Make risk prevention a priority whilst undertaking daily tasks in the School's operations• Perform duties in a manner that is without an unacceptable level of risk to your own health and safety, other employees, students or the community in general.• Report any illness, injury, hazard, near miss or incidents and losses as soon as they are detected.• Understanding of manual handling practices and ability to follow correct manual handling procedures. Show less
-
-
ICT Support Technician
-
Jun 2021 - Dec 2022
Provide Information and Communication Technology (ICT) help desk support and follow-up assistance to all employees and students within the School. The role also assists with the maintenance of the School’s hardware, software and audio-visual assets and equipment.❖ Primary responsibilities:➠ Network Infrastructure• Maintain and develop the schools Network Infrastructure (Wired & Wireless and IP Phones) under the supervision of the Manager ICT and AV Services.➠ Help Desk Support• Provide employee and student help desk support via face-to-face, phone contact, email and follow up advice and assistance.• Train staff and students on existing and new software/equipment.➠ Hardware & Software• Install and maintain hardware, peripheral and audio-visual equipment including undertaking required low-level repairs.• Install and configure the School’s standard and other approved software applications onto employee and student computers.• Maintain hardware and software inventory control and asset management records.• Ensure that adequate supplies of computer consumables are maintained throughout the School including the distribution of these supplies when required.• Maintain School Servers.➠ ICT Access• Maintain service and user accounts.• Assist with general system administration.• Recognise and refer potential or known breaches of ICT policies and procedures to the Manager ICT and AV Services for further action.➠ AV• Setup, plan and organise AV support for events, school productions and assemblies.• Assist with the management and maintenance of the School’s AV equipment.• Train staff and students in the use of the School’s AV equipment.• Assist with audio recordings.➠ General•Attend meetings as required.•Undertake projects and other reasonable tasks from time to time at the direction of the Head of ICT, Head of Innovation, Business Manager and/or the Principal. Show less
-
-
Education
-
2018 - 2020
University of Tasmania
Master of Information Technology and Systems, Computer/Information Technology Administration and Management
Community
