Administrative Coordinator

• Jan 2021 - Present

Kidney Transplant Coordinator

• Jul 2021 - Present

Top management executive secertary

• Oct 2018 - Jul 2021

Administrative Coordinator

• May 2017 - Sep 2018

HEAD OF ACTIVITY DEPARTMENT

• Feb 2017 - Apr 2017

Catrin Service Coordinator

• Aug 2014 - Dec 2016

Major in Communication Studies Major in Communication Studies

ADMINISTRATIVE COORDINATOR III

• Jul 2000 - Mar 2012

- Oversaw daily office operations for dialysis center staff of 87 employees. - Scheduled surgeries for multiple surgeons and booked operating rooms. - Managed executive calendar and coordinated weekly project team meetings. - Recommended operational improvements based on tracking and analysis. - Managed and updated donor information in databases. - Researched questions and concerns from providers and provided detailed responses. - Oversaw daily office operations for dialysis center staff of 87 employees. - Scheduled surgeries for multiple surgeons and booked operating rooms. - Managed executive calendar and coordinated weekly project team meetings. - Recommended operational improvements based on tracking and analysis. - Managed and updated donor information in databases. - Researched questions and concerns from providers and provided detailed responses.

CUSTOMER SERVICE COORDINATOR

• Jan 1999 - Feb 2001

 Oversee 20+ customer service representatives.  Directly monitoring and coaching their sales performance.  Resolved escalated customer complaints and issues.  Ensuring one call resolution.  Facilitated team meetings; created agendas.  Supported CEO through personal document management, calendar organization and collateral Preparation for meetings.  Oversee 20+ customer service representatives.  Directly monitoring and coaching their sales performance.  Resolved escalated customer complaints and issues.  Ensuring one call resolution.  Facilitated team meetings; created agendas.  Supported CEO through personal document management, calendar organization and collateral Preparation for meetings.

EXECUTIVE SECRETARY

• Feb 1998 - Jun 1999

 Perform various executive and administrative support duties that are highly sensitive and confidential.  Plan and coordinate arrangements for professional meetings and conferences.  Coordinating and facilitating the executive or administrator's calendar to arrange meetings, appointments, and conferences.  Making travel arrangements, preparing itineraries, preparing, compiling, and maintaining travel records and vouchers  Recommending actions to be carried on office expenditures like supply and equipment needs. Show less

HUMAN RESERCH COORDINATOR

• May 1998 - Jun 1998

- Centralize the date of all staff. - Manages human resource staff by recruiting, selecting, orienting, and training employees. - Complete all the personal files of staff as per requirement. - Prepares employees for assignments by establishing and conducting orientation and training programs. - Control all paper work. - Centralize the date of all staff. - Manages human resource staff by recruiting, selecting, orienting, and training employees. - Complete all the personal files of staff as per requirement. - Prepares employees for assignments by establishing and conducting orientation and training programs. - Control all paper work.

General manager of the Vice Prisedent office

• Mar 1992 - Dec 1997

 Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff.  Coordinate symposium, conference and office staff activities to ensure maximum efficiency.  Organize orientation and training of new staff members.  Ensure security and confidentiality of data.  Implement procedural and policy changes to improve operational efficiency.  Manage internal staff relations.  Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff.  Coordinate symposium, conference and office staff activities to ensure maximum efficiency.  Organize orientation and training of new staff members.  Ensure security and confidentiality of data.  Implement procedural and policy changes to improve operational efficiency.  Manage internal staff relations.