Experience

Marlo Furniture

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Store Manager

  • Jan 2022 - Present

  Handled payroll, staffing, scheduling, and meeting organization for over 20 employees Provided sales reporting as well as forecasting for a $3M/year store Provided exceptional customer service Handled the closing and opening of the store, and ensured all security measures were met Coached various employees on sales techniques and how to meet necessary sales goals Handled payroll, staffing, scheduling, and meeting organization for over 20 employees Provided sales reporting as well as forecasting for a $3M/year store Provided exceptional customer service Handled the closing and opening of the store, and ensured all security measures were met Coached various employees on sales techniques and how to meet necessary sales goals



Sears

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Oct 1995 - Apr 2021

  § Provided exceptional customer service and received positive satisfaction survey results on a consistent basis. § Worked as the lead sales consultant of the large appliances department for over 10 years, leading all employees in sales numbers and exceeding all required metrics. § Promoted to assistant store manager where I oversaw numerous new tasks including, but not limited to scheduling, staffing, coaching, payroll, sales forecasting, budgeting, and training § Analyzed sales and inventory reports to accurately prepare sales projections and market forecasts § Coordinated all sales team activities and procedures to boost efficiency § Organized sales floor presentation of merchandise based on metrics and results in order to provide additional revenue § Provided technical assistance to the sales team when required. § Developed detailed business strategies and provided coaching/training to employees when necessary. § Provided performance feedback to sales staff and handled scheduling and staffing duties. § Ensured compliance with sales policies and industry guidelines. § Tracked close to aging inventory to minimize impact on sales and marketing. § Developed extensive knowledge of internal sales and inventory systems to maintain productivity



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Banquet Manager

  • Oct 1992 - Oct 1995

  § Maintained proper staffing levels to handle all upcoming events § Handled scheduling and training of all banquet staff members § Responsible for maintaining and managing over 45,000 sq. ft. of meeting space § Booked and coordinated all banquet events, including setup and table presentation § Monitored and controlled all related event inventories § Maintained proper staffing levels to handle all upcoming events § Handled scheduling and training of all banquet staff members § Responsible for maintaining and managing over 45,000 sq. ft. of meeting space § Booked and coordinated all banquet events, including setup and table presentation § Monitored and controlled all related event inventories



Holiday Inn Hotel and Conference Center

• United States
• Hospitality
• 100 - 200 Employee

• Banquet Manager

  • Jun 1989 - Oct 1992

  § Planned and executed detailed events while supervising staff § Responsible for maintaining and managing over 40,000 sq. ft. of meeting space § Handled scheduling and training of all banquet staff members § Planned and executed detailed events while supervising staff § Responsible for maintaining and managing over 40,000 sq. ft. of meeting space § Handled scheduling and training of all banquet staff members