Experience

Delekhomes

• Real Estate
• 1 - 100 Employee

• Quality Assurance Engineer

  • Aug 2022 - Present

  • Built the automation framework from scratch using re-usable methods and page objects model • Work closely with Software developers and take an active role in ensuring that the software components meet the highest quality standards • Expertise in testing activities such as Designing and updating automation test scripts, performing Smoke testing, GUI testing, Function Testing, Integration Testing, Regression testing • Performed Test script review (Manual + Automation) with business analyst and execution of test scripts based on business/functional specifications in Chrome browsers • Involved in creation of Test Scripts and Generic functions • Run regression scripts on weekly basis and send out the results to the entire team • Experience in developing framework with Cypress and built automated test cases • Defect Logging, Retesting, Tracking and Analysis by creating weekly automation status reports • Provide regular updates on project and conducting demos to Business Administrator team • Plan for the appropriate scenario testing before build delivery, based on the fixes would be delivered, helped to identify the road blocks quickly Show less



JobCount LLC

• QA Engineer

  • Mar 2022 - Sep 2022

  ● Working on distributed test automation execution on different environments as part of Continuous Integration Process using Cypress and GIT ● Collaborating with product and development team to prioritize testing for new changes or new features added to the application, participate in QA team meetings and discussions ● Designing test plans, writing test cases, reviewing functional requirements documentation, and present test strategies for team review ●Implementing full cycle test process (using JIRA, TestRail tools) from scratch ● Implementing automation framework (Cypress) from scratch ● Designing both manual and automation regression suite Show less



FLATLAY Inc.

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Quality Assurance Engineer

  • Jul 2021 - Jul 2022

  • Ticket testing, test case creation, filing bug reports and making sure they get resolved. Writing, running, and maintaining automation tests. • Work with developers to conduct testing on users stories, new features and functions ensuring all acceptance criteria are met • Have a really good understanding of QA process for software development, debugging and release (a plus) • Write test cases and automate them with NodeJS • Run regression tests upon each release • Perform smoke, functional, boundary, integration and user interface testing of web-based and mobile applications • Write easy-to-follow bug reports, track defects through Rally Show less



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Field Supervisor

  • May 2019 - Jun 2021

  -Evaluate and provide feedback, mentor and motivate employees to provide excellent customer service, while improving call quality and performance metrics. -Analyze call statistics to ensure performance and quality standards are met.-Resolve worker issues or submit unsettled issues to the HR Department for appropriate action. -Handle supervisor calls and oversee escalation queue. -Monitor live or recorded calls and identifies performance gaps. -Coach employees for performance improvement, resolve day-to-day issues and problems, provide technical leadership, and answer questions accurately and professionally.- Train new employees to ensure professional, performance and quality standards are met. -Encourage and participate in community activities. -Monitor call volume to ensure appropriate staffing levels are maintained to service clients. -Conduct meetings to ensure accurate and timely communication of client and campaign issues to and from the team.-Review and submit all required reports and staffing requests, and maintain transaction reports and attendance/time records.- Deliver performance reviews of team members, conducts disciplinary interview/counseling, and sompletes and files all nessery HR documentation Show less

• Network Engineer

  • Oct 2017 - May 2019

  -Customer Service Industry-Design and installation of residential RG-6 network-Internet, Cable TV, IP telephone services installation-Security system installation and maintaining-Troubleshooting and support on site.



SaveAdvisor

• Poland
• Telecommunications
• 1 - 100 Employee

• Telemarketing Consultant

  • Nov 2015 - Apr 2016

  -Cold calling potential customers to introduce them to the company's products or services. -Following up on leads and inquiries generated by the company's marketing campaigns. -Identifying and qualifying prospects by asking questions and gathering information about their needs and interests. -Presenting the benefits and features of the company's products or services in a clear and compelling manner. -Overcoming objections and concerns that potential customers may have about the product or service. -Closing sales and securing orders from interested prospects. -Recording and tracking sales activity in a CRM system. Show less



Bionline solutions

• Pakistan
• IT Services and IT Consulting
• 1 - 100 Employee

• Financial Analyst

  • Dec 2014 - Oct 2015

  -Analyze current and past financial data and performance -Prepare reports and projections based on analysis -Evaluate current capital expenditures and depreciation -Explore investment opportunities -Establish and evaluate profit plans -Identify trends in financial performance and provide recommendations for improvement -Coordinate with other members of the finance team to review financial information and forecasts -Provide financial models and forecasting -Analyze current and past financial data and performance -Prepare reports and projections based on analysis -Evaluate current capital expenditures and depreciation -Explore investment opportunities -Establish and evaluate profit plans -Identify trends in financial performance and provide recommendations for improvement -Coordinate with other members of the finance team to review financial information and forecasts -Provide financial models and forecasting