Yarenis Nuñez
Sales & Marketing Manager at The Retreat Costa Rica Wellness Resort & Spa- Claim this Profile
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Bio
Jackie Roby
Yarenis is one of the most extraordinary people that I've managed. She is incredibly creative, proactive in her work, and brings ideas to the table that are both revenue generating and on brand. She is thoughtful in her sales approach to create qualified business opportunities. When clients are working with Yarenis, they can have peace of mind that everything is taken care of and done with genuine care. Colleagues and leadership often turn to her for support as she is dependable, happy to help, thorough, and always excited to learn. I'm grateful for the support she gave me while working with The Retreat Costa Rica. Yarenis continues to impress me. I would highly recommend doing business with her, working alongside her, or hiring her. She is a true gem.
Jackie Roby
Yarenis is one of the most extraordinary people that I've managed. She is incredibly creative, proactive in her work, and brings ideas to the table that are both revenue generating and on brand. She is thoughtful in her sales approach to create qualified business opportunities. When clients are working with Yarenis, they can have peace of mind that everything is taken care of and done with genuine care. Colleagues and leadership often turn to her for support as she is dependable, happy to help, thorough, and always excited to learn. I'm grateful for the support she gave me while working with The Retreat Costa Rica. Yarenis continues to impress me. I would highly recommend doing business with her, working alongside her, or hiring her. She is a true gem.
Jackie Roby
Yarenis is one of the most extraordinary people that I've managed. She is incredibly creative, proactive in her work, and brings ideas to the table that are both revenue generating and on brand. She is thoughtful in her sales approach to create qualified business opportunities. When clients are working with Yarenis, they can have peace of mind that everything is taken care of and done with genuine care. Colleagues and leadership often turn to her for support as she is dependable, happy to help, thorough, and always excited to learn. I'm grateful for the support she gave me while working with The Retreat Costa Rica. Yarenis continues to impress me. I would highly recommend doing business with her, working alongside her, or hiring her. She is a true gem.
Jackie Roby
Yarenis is one of the most extraordinary people that I've managed. She is incredibly creative, proactive in her work, and brings ideas to the table that are both revenue generating and on brand. She is thoughtful in her sales approach to create qualified business opportunities. When clients are working with Yarenis, they can have peace of mind that everything is taken care of and done with genuine care. Colleagues and leadership often turn to her for support as she is dependable, happy to help, thorough, and always excited to learn. I'm grateful for the support she gave me while working with The Retreat Costa Rica. Yarenis continues to impress me. I would highly recommend doing business with her, working alongside her, or hiring her. She is a true gem.
Experience
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The Retreat Costa Rica Wellness Resort & Spa
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Costa Rica
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Leisure, Travel & Tourism
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1 - 100 Employee
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Sales & Marketing Manager
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Oct 2020 - Present
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Sales & Reservations Executive
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Sep 2018 - Oct 2020
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Siempre Wi Fi
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Computers and Electronics Manufacturing
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Reservations and Customer Service Supervisor
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Oct 2016 - Aug 2018
Achievements:*Reduction of procedural times thanks to the creation of protocol and methodology of the logistics processes. * Improvement in a planned distribution. * Healthy distribution of equipment wear using the PEPS indicator. * Improvement in the internal progress of the functions based on the Kanban Flow card. Achievements:*Reduction of procedural times thanks to the creation of protocol and methodology of the logistics processes. * Improvement in a planned distribution. * Healthy distribution of equipment wear using the PEPS indicator. * Improvement in the internal progress of the functions based on the Kanban Flow card.
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Guest Experience Manager
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Feb 2016 - Sep 2016
Achievements:• Putting into operation a program of the Personal Assistant department.• Designing an experience program based on the preferences of each guest. Duties:• Direct supervision of the Personal Assistants department.• Ensure and provide high quality guest service experiences.• Supervise the guest’s arrivals and departures.• Ensure that all operating standards and procedures were met.• Guest complaints resolving.
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Assistant General Manager
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Oct 2015 - Feb 2016
Achievements:• Open house coordination.• Strategic coordination of the hotel opening (October 2015).• Strategic coordination of the hotel inauguration (April 2016).• AmResorts Standards accomplishments on different departments prior and after the opening. Duties:• Monitoring the operational functions of the managers.• Representation of the General Manager in his absence.• General Manager boards organization.• Coordination and execution of events required by management.• SSH (Satisfaction Survey of the Hotel) management.
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Spa Manager
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Jun 2014 - Oct 2015
Achievements:• Overpassing the Sales Budget in 70% of the months.• Duplicating the man power.• Implementation and execution of the standardization of services and protocols.• Designing and execution of a Sales Plan Strategy to increase the revenue.
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Assistant to General Manager
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Dec 2013 - Oct 2015
Achievements:• Scaling up the hotel on Trip Advisor from 12 to #1.• Coordinate the hotel extension event.• Coordination of several important events celebrated on the hotel.
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Grupo Punta Cana
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Dominican Republic
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Travel Arrangements
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400 - 500 Employee
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Vip service assistance
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Feb 2012 - Dec 2013
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Education
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2007 - 2011
Universidad Tecnologica de Santiago
Lic. Administracion de Empresas Turisticas y Hoteleras, Tourism
Community
