Experience

UC Berkeley Student Technology Services

• United States
• Information Technology & Services
• 1 - 100 Employee

• Student Technology Consultant

  • Oct 2023 - Present

  We provide computer assistance for students on campus and in the residence halls. Working in a team of 10-12 other STCs and an SHS, the STCs support student computers and their network connection. In addition to technical troubleshooting, STCs educate students about technology resources to promote academic and personal growth. STCs provide technical help and support to students through in-person and Zoom drop-in sessions, phone, email, and in-room appointments (for those living in university housing). Show less



Undergraduate Marketing Association

• United States
• Advertising Services
• 1 - 100 Employee

• Strategy Consultant

  • Sep 2023 - Present

  + Working as an External Strategy Consultant for Depop. + Researching company analysis, market analysis, social media analysis, and brand ambassador analysis. + Survey preparation + Construct weekly decks, synthesize key market takeaways, develop SWOT analysis, working biweekly with C-suite executives. + Define market analysis requirements of the client, gauge the target audience through B2B/B2C research, analyzing Qualtrixs data points +Focus group interviews + Survey collection and data analysis + Brand ambassador ideation + Recommendation development Show less



Cal Performances

• United States
• Performing Arts
• 1 - 100 Employee

• Usher Captain

  • Oct 2022 - Sep 2023

  Utilizing customer service techniques to effectively interact with patrons at events, mutually resolving front-of-house operational issues such as ticketing problems, late seating, crowd control, and reporting facility maintenance needs to maintain the appearance/cleanliness of the auditorium and positive public relations. Acting as a work leader with volunteer ushers in seating sections to coordinate patron seating and service. Providing assistance in the preparation of the facility for events. Utilizing customer service techniques to effectively interact with patrons at events, mutually resolving front-of-house operational issues such as ticketing problems, late seating, crowd control, and reporting facility maintenance needs to maintain the appearance/cleanliness of the auditorium and positive public relations. Acting as a work leader with volunteer ushers in seating sections to coordinate patron seating and service. Providing assistance in the preparation of the facility for events.



OMIX

• Türkiye
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Software Development Intern

  • Sep 2021 - Oct 2022

  + Carried out Q/A testing for the newly released products of OMIX, including smart robot cleaner, air fryer, smartphone, earphones, smart wi-fi modems, phone chargers, air cleaner, smart clock, and smart tablet with a team. Testes the updated and new features of the products without releasing them to the public. Evaluated the performance and conducted experiments of the smart robot cleaners in different environments and phones based on different updates. For example, as a team, we updated the MixO application to connect other OMIX products and control them remotely. We tested the app on the cleaner robot, and once the feature worked as expected, we released the new feature. + Carried out A/B testing for the newly released OMIX products. As a team, we analyzed the difference in consumer behavior towards the different colors of the earphones. Asking for sales details from salespeople all over Turkey, we realized that black earphones had a higher demand than white ones. Thus, more black earphones were supplied.+ Worked collaboratively with the company's law department to get the consumer arbitration committee reports by dissatisfied Omix customers. With the insights from customers, we developed new features and enhancements to the products. For example, the cleaner robots’ performance was low. Thus, as a team, we enhanced the existing model to a new one that is automated to stop whenever it encounters an object and moves in an opposite direction. If the robot tackles a new obstacle, it saves it to its memory and does not tackle it again. Show less

• Product Development Intern

  • Aug 2021 - Aug 2021

  Collaborated with a team to develop "Child Mode" application for the OMIX brand to disable children's access to inappropriate content on web and mobile applications.