Experience

CFI Financial Group Holding Limited

• Cyprus
• Financial Services
• 1 - 100 Employee

• User Experience Researcher & Tester

  • Aug 2022 - Present

  - Test and enhance the user experience by keeping an eye on system performance, spotting and fixing issues, and performing system audits and analyses.- Review Quality assurance, system and process improvement.- Check and verify the accuracy and quality of the work performed by the Trading Platforms, CFI Websites, Client Portal, and many other systems.- Prepare reports based on testing performed on all relevant systems on a daily, weekly, or monthly basis.- Help create performance goals while taking operational effectiveness and customer satisfaction into account.- Communicate with other departments and management to identify problems, offer solutions, and progress projects along.- To enhance procedures, ensure resources are deployed appropriately, increase efficiency and customer satisfaction, conduct research, evaluate data, and generate reports.



Libas

• Türkiye
• Apparel & Fashion
• 1 - 100 Employee

• Usability Tester

  • Jun 2022 - Sep 2022



TALACO

• Lebanon
• Telecommunications
• 1 - 100 Employee

• Service Representative

  • Dec 2020 - Jul 2022

  -Executed customer transactions, including money deposit and withdrawal.-Executed Money Transfer transactions Locally and Worldwide -Executed Touch Services and Bill Payments -Counted money in cash drawers at the beginning of the shifts to verify correct amounts and sufficient available change. -Executed customer transactions, including money deposit and withdrawal.-Executed Money Transfer transactions Locally and Worldwide -Executed Touch Services and Bill Payments -Counted money in cash drawers at the beginning of the shifts to verify correct amounts and sufficient available change.



TecFrac

• Spain
• Information Technology & Services
• 1 - 100 Employee

• Web Developer

  • Jun 2021 - Aug 2021

  -Defined Site Goals and Overall Strategy.-Chose Frameworks and Tools To be Used.-Planned Website structure and Information Architecture.-Prepared And Validated Wireframe.-Prepared Prototypes and Mockups.-Developed HTML-CSS-JS Adding Vue.Js.-Correcting Errors And Overall Optimization To The Project. -Defined Site Goals and Overall Strategy.-Chose Frameworks and Tools To be Used.-Planned Website structure and Information Architecture.-Prepared And Validated Wireframe.-Prepared Prototypes and Mockups.-Developed HTML-CSS-JS Adding Vue.Js.-Correcting Errors And Overall Optimization To The Project.

• Salesperson

  • Jun 2020 - Aug 2020

  -Maintained organized, presentable merchandise to drive continuous sales.-Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.-Listened to customers' needs and desires to identify and recommend optimal products. -Maintained organized, presentable merchandise to drive continuous sales.-Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.-Listened to customers' needs and desires to identify and recommend optimal products.