Experience

Nasr Baz & Partners

• Lebanon
• Insurance
• 1 - 100 Employee

• Account Manager

  • Sep 2022 - Present



Insurance Brokerage House

• Financial Services
• 1 - 100 Employee

• Senior Account Executive

  • Jan 2021 - Oct 2022

  • Handles approvals & Claims with all insurance companies and TPA. • Handles new business and renewals for all insurance lines. • Market exercises for new medical business (corporate). • responsible for enforcing and attaining sales targets, developing strategies on building a more substantial client base, handle and resolve issues on accounts, and even recommend guidelines that could improve the trajectory of company sales. • Providing help and advice to customers using your organization’s products or services. • Communicating courteously with customers by telephone, email, letter and face-to-face. • Meeting with other managers to discuss possible improvements to customer service. • Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants. • Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill. • Issuing refunds or compensation to customers. Show less



UFA Insurance

• Lebanon
• Insurance
• 1 - 100 Employee

• Account Executive

  • Jan 2019 - Jul 2021

  • Handles approvals & Claims with all insurance companies and TPA. • Handles new business and renewals for all insurance lines. • Market exercises for new medical business (corporate). • responsible for enforcing and attaining sales targets, developing strategies on building a more substantial client base, handle and resolve issues on accounts, and even recommend guidelines that could improve the trajectory of company sales. • Providing help and advice to customers using your organization’s products or services . Show less



AROPE Insurance | Lebanon

• Lebanon
• Insurance
• 100 - 200 Employee

• Life Underwriting Officier

  • Jan 2017 - Dec 2019

  • Market exercises for new medical business (corporate). • responsible for enforcing and attaining sales targets, developing strategies on building a more substantial client base, handle and resolve issues on accounts, and even recommend guidelines that could improve the trajectory of company sales. • Providing help and advice to customers using your organization’s products or services. • Producing written information for customers, often involving use of computer packages and software. • Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses. • Managing grantor contracts. • Developing feedback or complaints procedures for customers to use. • Examining insurance proposals. • Collecting background information and assessments of risk. • Determining premiums. • Deciding the wording of policies. • Attention to details. • Studying and issuing policies. Show less



Caisse Mutuelle Democrate Sociale

• Beirut, Lebanon

• Operations, Coordination & Underwriting Officer

  • Jan 2014 - Dec 2017