Yanru Tan
Product Manager - Share Financing at OCBC Securities- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
Topline Score
Bio
Credentials
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CMFAS M1A
IBFSG - The Institute of Banking & Finance SingaporeFeb, 2022- Nov, 2024 -
CMFAS M6A
IBFSG - The Institute of Banking & Finance SingaporeJan, 2022- Nov, 2024 -
CMFAS M5
Singapore College Of InsuranceOct, 2021- Nov, 2024 -
Project Management Foundations
LinkedInAug, 2021- Nov, 2024
Experience
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OCBC Securities
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Singapore
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Financial Services
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200 - 300 Employee
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Product Manager - Share Financing
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Nov 2021 - Present
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American Express
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United States
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Financial Services
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700 & Above Employee
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Premium Travel & Lifestyle Consultant
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Apr 2019 - Oct 2021
Servicing HNW and UHNW card members by researching, recommending, and tailoring luxury travel and lifestyle experiences to suit their needs and requirements. Being efficient and resourceful is one of the key components to customer satisfaction. Actively identifying and promoting areas with potential for revenue generation to cross-sell, upsell products and services. Achievements:-Consistently achieved Lowest Customer Servicing Time -Highest percentage of customer satisfaction in my first full year -Team Captain of Reigning Rojak team-President of The Knowledge Lab sub-committee-2021 Pacesetter Award
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FX Operations Specialist
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Mar 2015 - Apr 2019
Processing payment orders and matching funds while keeping a keen eye for any suspicious AML activities. Liaise extensively with internal business partners and external global counterparties to ensure smooth transaction flow. Participated in process improvement initiatives and mentored team members across different work functions and shared best practices to improve productivity.
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Education
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University of London
Bachelor of Science - BS, Business/Commerce, General -
Ngee Ann Polytechnic
Diploma in Logistics Management, Logistics, Materials, and Supply Chain Management