Yinyin CHEN

Graduate Trainee at China Telecom Global
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Location
Hong Kong SAR, HK

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Experience

    • Hong Kong
    • Telecommunications
    • 300 - 400 Employee
    • Graduate Trainee
      • Sep 2022 - Present
    • Assistant Consumer Researcher
      • Sep 2021 - Jan 2022

      - Conducted qualitative research projects such as in-depth interviews and usability tests, extracted users’ pain points and potential needs - Assisted in the design of questionnaire for quantitative research, and completed the tabulation, cleaning and analysis of survey data - Monitored competitor activities and user opinions, regularly conducted competitive product analysis of major competitors’ new models - Participated in thematic study projects, built up research framework and paradigm to solve relevant business problems Show less

    • Market Research Intern
      • Jan 2019 - Apr 2019

      - Collected, sorted out, and analyzed desk research data of the macro environment of the project through various channels - Conducted background investigation and comparative analysis of the projects’ products and competing products, and produced reports - Collected related market and brand information according to different project needs, and followed up on the industry development trends - Other market research related work, such as data cleaning, extracting in-depth interview information and completing consumer analysis tables Show less

    • Real Estate
    • 100 - 200 Employee
    • Brand and Media Management Intern
      • Jul 2018 - Sep 2018

      - Managed the company’s social media platform, cooperated with the topic selection, edited and published weekly tweets - Monitored the market performance of different advertising channels, analyzed the data and evaluated the promotion strategies - Participated in brand promotion activities, maintained relationship with multiple parties and ensured smooth implementation - Tracked the advertising project progress via OA and ERP systems, wrote project proposals and bidding analysis reports Show less

Education

  • City University of Hong Kong
    Master of Science, Business Information Systems
    2020 - 2022
  • Shenzhen University
    Bachelor of Management, Marketing
    2015 - 2019

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