Experience

MyDrives MyHabits MyMatch
• Netherlands
• Human Resources Services
• 1 - 100 Employee
• Sales Consultant

  • Apr 2023 - Present


Mercedes-Benz Customer Assistance Center Maastricht NV

• Netherlands
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • Jul 2021 - Dec 2022

  Providing assistance for B2B and B2C customers in both Customer Service and Breakdown Assistance in the Benelux in 4 languages (Dutch, French, German, English). Providing assistance for B2B and B2C customers in both Customer Service and Breakdown Assistance in the Benelux in 4 languages (Dutch, French, German, English).



Maastricht University School of Business and Economics

• Netherlands
• Higher Education
• 300 - 400 Employee

• Tutor Corporate Governance

  • 2021 - 2021

  Teaching and facilitating bachelor students through Problem-Based-Learning (PBL) to get a better understanding of Corporate Governance. Teaching and facilitating bachelor students through Problem-Based-Learning (PBL) to get a better understanding of Corporate Governance.



Sendcloud

• Netherlands
• Software Development
• 300 - 400 Employee

• Junior Account Executive

  • Jun 2020 - 2021

  The acquiring of new customers, the welcoming of new customers, and the further development of existing ones during the customer cycle for a shipping related SaaS solution for webshops. The acquiring of new customers, the welcoming of new customers, and the further development of existing ones during the customer cycle for a shipping related SaaS solution for webshops.



M.S.D.V. Let's Dance!

• Non-profit Organizations
• 1 - 100 Employee

• Head of the Social Committee

  • Jan 2020 - Jun 2020

  In charge of organising events in order to acquire, maintain and engage members. In charge of organising events in order to acquire, maintain and engage members.

• Customer Service Representative S24h

  • Aug 2019 - Jun 2020

  Responsible for international breakdown assistance S24h for both B2B (fleet) and B2C customers in four languages (Dutch, French, English, and German) for the BeNeLux market. This assistance consisted of organizing payment guarantees, organizing assistance, providing remote technical assistance, translation, escalation, chasing parts, and finding solutions for customers. Responsible for international breakdown assistance S24h for both B2B (fleet) and B2C customers in four languages (Dutch, French, English, and German) for the BeNeLux market. This assistance consisted of organizing payment guarantees, organizing assistance, providing remote technical assistance, translation, escalation, chasing parts, and finding solutions for customers.



ISN Maastricht

• Head of the Partnerships Committee

  • Sep 2019 - Dec 2019

  Head of the committee that took care of the relationships between the International Student Network and local businesses in the form of acquiring, expanding, and maintaining contracts in relation to discounts for our members, cooporating with them for our events, acquiring sponsors. and marketing our deals to prospective members. Head of the committee that took care of the relationships between the International Student Network and local businesses in the form of acquiring, expanding, and maintaining contracts in relation to discounts for our members, cooporating with them for our events, acquiring sponsors. and marketing our deals to prospective members.



van Wallenburg Mantiques & Collectibles

• Founder/owner

  • Apr 2018 - Jul 2019

  The acquiring and selling of "manly" antiques for decorative and collecting purposes such as for example 'mancaves'. The acquiring and selling of "manly" antiques for decorative and collecting purposes such as for example 'mancaves'.