Experience

Alstef Mobile Robotics

• France
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Director of Customer Service

  • Sep 2023 - Present

• Head of the account managers department at the Custumer Service

  • Nov 2018 - Sep 2023

  Managing a team of account managers and project manager. Responsible for sales activities: maintenance contracts and upgrade of existing AGV logistic systems.

• Account Manager

  • Nov 2015 - Nov 2018

  Working at the customer service department, I'm in charge of a panel of customers: to negociate maintenance contracts, to propose improvements and upgrade on AGV installations.Customers satisfaction is my goal.



Groupe Chastagner

• Projects manager (R&T & industrial projects), "Competitive Intelligence" watcher & analyzer

  • Sep 2006 - Oct 2015

  I was in charge / responsible for : To manage business with customers accounts. To listen to customers needs. To propose solutions (mechanics & automation). To quote offer and negociate orders. To manage projects up to delivery on customers sites. To assist head director proposing watching report To prepare (searching funds) and manage R&T projects. I was in charge / responsible for : To manage business with customers accounts. To listen to customers needs. To propose solutions (mechanics & automation). To quote offer and negociate orders. To manage projects up to delivery on customers sites. To assist head director proposing watching report To prepare (searching funds) and manage R&T projects.



SEGIME

• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Engineer

  • Sep 2004 - Jul 2006

  Mission as technical engineer for Renault Technocentre, Guyancourt (France) In charge of EF analysis on plastic fenders on car development projects. Working in relationship with design and various engineering departments. Manufacturing analysis : rheological analysis (moldflow), validation of cooling system of injection mold, validation of fender behaviour during cataphorese / painting process, FE analysis support for geometry and car-fitting tuning (NPD) Customer use analysis : behaviour validation to both sunshine and moisture Show less