Experience

HELPLINE

• France
• IT Services and IT Consulting
• 100 - 200 Employee

• technicien infogerance

  • Jul 2020 - Present



GlobeTech

• Ireland
• Software Development
• 1 - 100 Employee

• Data Analyst

  • Nov 2018 - Nov 2019

  Data analystData relevance team working on Apple special projects.



Voxpro

• Ireland
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Tier2 customer relation advisor

  • Jun 2018 - Nov 2018

  Tier2 Customer relation advisor for Airbnb



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Tier1 technical support advisor

  • Nov 2017 - Apr 2018

  Ios tier1 technical advisor



Free - Groupe iliad

• France
• Telecommunications
• 100 - 200 Employee

• Technical Training Specialist

  • Aug 2012 - Dec 2015

  Technician tier 3, Trainer, Beta testing and software improvementsMachine learningTechnical survey, Chat, phone, emailAndroid, Windows, Android TV, macOSXdiag Project, telecommunication technology specialist



LG

• 300 - 400 Employee

• Technical tier 2 specialist

  • Apr 2011 - Aug 2012

  Technician tier 2 specialistTechnical expertise on Consumer productsTechnical survey, Chat, phone, emailTier 1 knowledge support



Everest

• Malta
• Financial Services
• 1 - 100 Employee

• Technician

  • May 2010 - Mar 2011

  BtoBConsumer relation managementTechnical survey, phone, email



Galys

• Telesales operator

  • May 2009 - Dec 2010

  BtoBTelesales operator - commercial prospection



BIO3G

• France
• Farming
• 200 - 300 Employee

• Telesales operator

  • Jan 2010 - Mar 2010

  BtoBTelesales operator - commercial prospection



Intermarché

• France
• Retail Groceries
• 700 & Above Employee

• Telesales operator

  • Apr 2007 - Feb 2009

  BtoBTelesales operator



Armée de Terre

• France
• Government Administration
• 700 & Above Employee

• Sergent

  • Dec 1992 - Dec 1993

  SergentAnti tank specialist