Head of Business Applications

• Nov 2022 - Present

Business & Sales Operations | Certified Salesforce Expert

• Jan 2021 - Nov 2022

⚡A point of contact for delivering professional methodologies to support company growth. ⚡Provide the link between the technical and business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business. ⚡Lead complex, cross-functional projects & support key company initiatives. | Salesforce | Jira | Slack | Monday.com | HubSpot| Dealhub | Aircall | Tray.io | Salesloft | Zoom| Cofluance | Clari | Netsuite | OwnBackup | Typeform | Sales Nevigator | Prolifiq | Show less

Business Operations & Salesforce Expert

• Mar 2017 - Jan 2021

⚡ Systematically optimizing the use of the organization's resources to achieve more: More sales; More efficiency; More data; More accurate and on-time analysis. ⚡ Implementing multiple Salesforce project activities simultaneously ⚡ Developing alternative solutions to the existing situation and examining the potential for improvement, Designing and implementing the solution, Rewriting or changing the organization's procedures according to the solution implemented. ⚡ Systematically optimizing the use of the organization's resources to achieve more: More sales; More efficiency; More data; More accurate and on-time analysis. ⚡ Implementing multiple Salesforce project activities simultaneously ⚡ Developing alternative solutions to the existing situation and examining the potential for improvement, Designing and implementing the solution, Rewriting or changing the organization's procedures according to the solution implemented.

Management Engineering

• Jun 2011 - Mar 2017

Bid and Proposal Management @ BPO Division Fields Of Responsibility: 1. Definition and improvement of work processes. The process includes observation, P & L testing, data processing and recommendations to the management of the division and the Company. 2. Characterization and assimilation of information systems for projects in the company, while supervising internal development teams as well as external companies. 3. Writing tenders for government ministries, government companies, municipal bodies, insurance companies and various leading business entities. 4. Establishment of outsourcing projects by the company for its customers, from start to finish, including writing work procedures, characterizing information systems, setting an organizational standard and organizational structure, assisting in recruitment, carrying out budgetary control, execution of project procurement, etc. 5. Building budgets for projects. 6. Refining work procedures for long-term projects, including performing ISO (internal and external) audits, performing periodic quality controls and preparing for external quality tests by the Standards Institute Show less

Project Manager

• Nov 2009 - May 2011

Managing a large scale projects for the Ministry of Education Managing a large scale projects for the Ministry of Education

Inventory Manager

• 2009 - 2009

Inventory control Inventory control

Planner

• 2008 - 2008

Inventory control Inventory control