Yang Kam Hau

Senior Software Engineer at Innovax Systems Pte Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Mandarin Native or bilingual proficiency
  • Malay Native or bilingual proficiency
Skills

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Credentials

  • Project Management Professional (PMP)
    Project Management Institute
  • Sun Certified Programmer for Java 2 Platform, SE 5.0 (SCJP 5.0)
    Oracle

Experience

  • Innovax Systems
    • Singapore
    • Software Development
    • 1 - 100 Employee
    • Senior Software Engineer
      • Jun 2010 - Present

      Develop and manage cloud-based contact centre solutions for different clients, including and not limited to SEAB, Singtel and Viewqwest. Enhanced existing products to upgrade business capabilities. Projects include implementation of IVR systems(Traditional IVR and next-gen Voice Bot IVR), integration of multiple API services from a different provider like Google Cloud API, Whatsapp API, Facebook API, Sugar CRM, ServiceNow CRM, etc.I also Involve in Project Management for certain cloud-based contact centre solution projects and go through from tender preparation, requirement gathering until systems go live. This includes creating project schedule, project specification, project UAT documents, etc.

  • KPMG Singapore
    • Singapore
    • Business Consulting and Services
    • 700 & Above Employee
    • Associate
      • Jun 2009 - Jun 2010

      Software developer for DBS Hong Kong Enterprise Banking (Factoring) System. Prepared functional specifications and deployment documentation, and created system release file. Also conducted developer code review for quality assurance Software developer for DBS Hong Kong Enterprise Banking (Factoring) System. Prepared functional specifications and deployment documentation, and created system release file. Also conducted developer code review for quality assurance

Education

  • Nanyang Technological University
    Master of Science (MSc) Information Systems, Information Systems
    2008 - 2009
  • Universiti Tunku Abdul Rahman
    Bachelor of Computer Science (HONS), Computer Science
    2005 - 2008

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