Yana Vasilyeva

Assistant Front Office Manager at The Charles Hotel, a Rocco Forte Hotel
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Contact Information
us****@****om
(386) 825-5501
Location
Germany, DE
Languages
  • English Professional working proficiency
  • German Professional working proficiency
  • Russian Native or bilingual proficiency
  • Spanish Elementary proficiency

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Bio

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Experience

  • The Charles Hotel, a Rocco Forte Hotel
    • Germany
    • Hospitality
    • 1 - 100 Employee
    • Assistant Front Office Manager
      • Jun 2022 - Present

  • Rocco Forte Hotels
    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Regional Senior Sales Manager Rocco Forte Hotels Germany
      • Nov 2020 - Jun 2022

    • Regional Sales Manager Rocco Forte Hotels Germany
      • Mar 2018 - Nov 2020

  • Hotel Vier Jahreszeiten Kempinski München
    • Germany
    • Hospitality
    • 1 - 100 Employee
    • Guest Relations Agent / Lady in Red
      • Dec 2015 - Mar 2018

      - Kempinski Brand Ambassador - Contact Person for VIP Guests (pre arrival, in house, post departure experience) - Complaint Management - Cross Departmental Leadership - Kempinski Brand Ambassador - Contact Person for VIP Guests (pre arrival, in house, post departure experience) - Complaint Management - Cross Departmental Leadership

  • Hilton Hotels & Resorts
    • United States
    • Hospitality
    • 700 & Above Employee
    • Intern
      • Mar 2014 - Aug 2014

      Front Desk Internship: -Reception -Executive Lounge -Night Audit Front Desk Internship: -Reception -Executive Lounge -Night Audit

  • Maritim Hotelgesellschaft mbH
    • Germany
    • Hospitality
    • 200 - 300 Employee
    • Service Help
      • May 2013 - Feb 2014

      Food & Beverage Service: -Banqueting -Bar -Breakfast service Food & Beverage Service: -Banqueting -Bar -Breakfast service

  • Hotel Europa
    • Minsk
    • Intern
      • Feb 2013 - Mar 2013

      Front Desk Intern at 5-star luxury hotel Front Desk Intern at 5-star luxury hotel

  • FACE Model Management
    • Budapest
    • Model
      • 2009 - 2011

      Professional International Modelling: -Hungary -Austria -Greece -Japan Photoshoots for campaigns, catalogues(GILT,etc.), editorials ( Marie Claire, Elle, etc.) and fashion shows. Professional International Modelling: -Hungary -Austria -Greece -Japan Photoshoots for campaigns, catalogues(GILT,etc.), editorials ( Marie Claire, Elle, etc.) and fashion shows.

Education

  • IUBH School of Business and Management
    Bachelor’s Degree, Hospitality Administration/Management
    2012 - 2015
  • Ecole hôtelière de Lausanne
    Master of Business Administration - MBA, Global Hospitality
    2021 -

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