Agile Practitioner

• Mar 2023 - Present

Project Manager

• Mar 2022 - Mar 2023

Our team is leading the digital transformation for one of the world’s leaders providing franchising services. Our client operates in the fast food industry and has more than 80 years of history with over 7000 restaurants worldwide. We are using Microsoft Power Apps Platform to replace the legacy solution and deliver one source of truth. • Facilitates Scrum ceremonies for team of 35 people and promote agile practices • Remove impediments for the team and provide facilitation • Lead project interview process so as to have balanced team structure • Track velocity, team performance and project metrics • People manager for 10 professionals – 1:1 meetings; goals setting; personal development plan; compensation changes; etc. • Maintain project documentation – project charter; cost management plan; communication management plan; stakeholder register; team allocation; SOW; team compensation; team performance reviews • Conduct risk review meetings and implement risk response strategy • Actively supporting the project in continuous improvement initiatives – knowledge transfers sessions facilitation; quarterly employee satisfaction surveys and action items for improvements; retrospective sessions for process adjustments

IT Project Coordinator

• Oct 2020 - Feb 2022

• Assisting Delivery Manager with client facing activities • Helping the Project Manager in managing team processes and activities for team of 75+ people • Time sheet tracking • Preparing client weekly report with project burndown rate • Extracting data for Sprint reports – velocity, committed / completed stories • Coordinating on-boarding and off-boarding procedures and documentation • Maintaining project documentation, such as Background Checks, Confluence content, SharePoint documentation, Project Organizational Chart, etc. • Resolves issues within the project that do not require Project Manager attention • Effectively working with project team to build collaborative partnerships

IT Project Coordinator

• Jan 2020 - Sep 2020

• Managing time, scope, budget and execution of projects on system integration, information security, cloud consultancy • Help company execute international expansion – managing system integration projects in East Africa, more specific for Access Bank Holding • Managing projects for development and support services within Bulgaria for companies in the banking and telecommunication sector • Responsible for client communication, presentations, weekly/monthly client reports • Managing time, scope, budget and execution of projects on system integration, information security, cloud consultancy • Help company execute international expansion – managing system integration projects in East Africa, more specific for Access Bank Holding • Managing projects for development and support services within Bulgaria for companies in the banking and telecommunication sector • Responsible for client communication, presentations, weekly/monthly client reports

IT Project Coordinator / Scrum Master

• Apr 2015 - Nov 2019

• Using Agile Methodology (Scrum framework) for various of internal projects: Interactive office map; Charity platform; Meet ups platform; Meeting room booking platform • Leading, training, and coaching Scrum to teams of 5-8 professionals • Ensuring that all Scrum events take place and are positive, productive, and kept within the timebox • Helping the removal of impediments to the Scrum Team’s progress • Helping find techniques for effective Product Goal definition and Product Backlog management • Removing barriers between stakeholders and Scrum Teams • Helping Delivery Managers with timesheet checks, weekly reports, monthly newsletters, staffing coordination, confluence content creation and updates

Communications Manager

• Mar 2013 - Feb 2015

• Promoting the company’s mission, values and services • Working closely with management teams to shape the company’s image • Identifying press opportunities and developing content to be published via social media, websites, newsletters, press releases and other channels • Leading and coordinating company’s rebranding within tight deadlines and budget • Managing company team building events working with various teams to ensure the smooth execution • Promoting the company’s mission, values and services • Working closely with management teams to shape the company’s image • Identifying press opportunities and developing content to be published via social media, websites, newsletters, press releases and other channels • Leading and coordinating company’s rebranding within tight deadlines and budget • Managing company team building events working with various teams to ensure the smooth execution

Project Training Coordinator

• Dec 2011 - Oct 2012

• Partnering with project team from throughout the company to ensure collaboration to support SAP Wave 2 Implementation End User Training Plan • Using strong communication and organization skills to deliver large scale internal trainings (500) • Responsible for travel documents and activities to be planned and executed within budget and timeline – invitation letters, visas, flights, insurance, accommodation, conference room rental • Manage and maintain in-house training facilities and equipment

Project Manager / Event Manager

• Jul 2009 - Nov 2011

• Identifying strategic partnerships and proposing different thematic events to increase client income for night clubs and bars • Analyzing and leading team building events organization to success, based on set goals from companies in IT, pharmaceutical and other fields • Responsible for creative, planning and budgeting each event with strict deadline • Working with various teams to ensure the smooth execution of each event • Coordinating the preparation of the events from beginning to end and managing the on-site organization and staff

Facilities And Accounts Supervisor

• Jun 2007 - Jun 2009

• Helped developing the company from 0 to 150 employees • Firstly, engaged with recruitment, human resource and employer branding tasks • Developing the art of problem solving while helping our clients expand their businesses • Maintenance of office space and responsible for budgeting, facility management • Responsible for client invoicing and reporting • Coordinating the payroll process; keep track of company and client expenses and invoices • Helped developing the company from 0 to 150 employees • Firstly, engaged with recruitment, human resource and employer branding tasks • Developing the art of problem solving while helping our clients expand their businesses • Maintenance of office space and responsible for budgeting, facility management • Responsible for client invoicing and reporting • Coordinating the payroll process; keep track of company and client expenses and invoices

Office Manager

• Nov 2005 - May 2007