Experience

Sunset Pool Management Inc.

• United States
• Facilities Services
• 1 - 100 Employee

• Contract Department Manager

  • Jan 2022 - Present

  Delivered proposals within agreed RFP deadlines, including the review of client project requirements, resources, the scope of service, pricing, and delivery. Undertook bid research including meeting clients, bid walks, and cost development. Collaborated with company leadership in developing proposals content, structure, and schedules. Created and maintained shared files on Google Drive for efficient information sourcing for headquarters and service team. Ensured the organization`s internal contract documents are accurate and well maintained. Show less



Ambar Restaurant

• United Kingdom
• 1 - 100 Employee

• Client relations/Food service

  • Jan 2017 - Oct 2021

  Worked within tight deadlines to ensure customer satisfaction. Became adept at conflict resolution and de-escalation. Managed a team of 5 and mentored associates. Utilized Microsoft Excel to generate shift schedules. Handled client outreach and communicated via phone and email. Worked within tight deadlines to ensure customer satisfaction. Became adept at conflict resolution and de-escalation. Managed a team of 5 and mentored associates. Utilized Microsoft Excel to generate shift schedules. Handled client outreach and communicated via phone and email.