Experience

MONEKS TRADING

• Russian Federation
• Retail
• 1 - 100 Employee

• Bussiness Manager Jo Malone London

  • Aug 2017 - Present

  Elaboration of brand development strategy (24 stores in Moscow and regions, 1 online shop);Store opening from the ground up (the choice of the city and location in the shopping malls, calculation of economic models for a 5-years term, participation in the design concept creation and implementation, recruitment and training of staff, launching events for the successful opening);Operational and strategic planning for turnover with a view to its increasing (the increase in Brand profitability over the last 4 years);All business process management within the Brand structure;Development of sales and profit plan;Monitoring of all Brand expenditures;Assessment of financial and non-financial targets achievements in accordance with their objectives defined;Business plan development and its implementation;One year ahead marketing plan development with regular adjustments on a monthly basis;New collection forecasting for 2 years in advance;Temporary podiums opening for high season sales to increase brand recognition and to maximize sales (Atrium, Evropeisky, Aviapark, Metropolis, Gallery SPb);The analysis of activity of the competitors for brand strategy development;Organization of events and promo activities relevant to the Russian market;Planning and monitoring of all JML staff performance;Team development, motivation and career growth (8 people under the direct supervision (Area managers and Buyers), retail store staff is more than 150 employees);Training courses programs creation for all the levels of reporting posts;Development and implementation Customer Journey Program for Jo Malone London customers;Development of the strategy for VIP-clients service;Online sales channel launching and development;Constant interaction with franchiser to attain high financial results;Regular participation in international conferences, introduction of tools obtained from foreign colleagues in the Russian market. Show less

• Operations Manager (MAC)

  • Aug 2007 - Present

  Open and develop new MAC storesImplement and achieve sales plan by location and review with the store managers. Monitor results and take remedial action on an immediate and on-going basis.Work with trainers and store managers to achieve productivity targets in each location.Review staff rotations to ensure optimum coverage at peak customer traffic times so as to maximize sales.Monitor in-store expenses.Recruit and hire the quality of management and retail staff required to meet MAC standards of excellence.Coach store managers and supervisors to develop and motivate team. Show less

• Store manager (MAC)

  • Feb 2008 - Jan 2011

  Maintain a cohesive, cooperative work environment through team building and motivation.Coach, motivate and lead by example using company products, programs and techniques.Create and maintain an atmosphere geared to achieving sales and profit goals.Analyze and review goal attainment and develop strategies to improve performance.Follow and implement all corporate visual presentation standards and guidelines.

• Store Supervisor (MAC)

  • Aug 2007 - Feb 2008