Yan Peixoto
Customer Service and Financial Analyst at Dimona- Claim this Profile
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Inglês Native or bilingual proficiency
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Português Native or bilingual proficiency
Topline Score
Bio
Credentials
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Excel Avançado
NSI Training
Experience
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Dimona
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Brazil
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Retail
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1 - 100 Employee
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Customer Service and Financial Analyst
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Mar 2023 - Present
• Data entry and record keeping. • Update customer records and marketing list. • Review ERP consumables report, placing orders on Amazon or other website when necessary. • Review ERP inventory levels ans suggest actions. • Review monthly and weekly spreadsheet with customer´s feedback. • Review employees time entries. • Data entry and record keeping. • Update customer records and marketing list. • Review ERP consumables report, placing orders on Amazon or other website when necessary. • Review ERP inventory levels ans suggest actions. • Review monthly and weekly spreadsheet with customer´s feedback. • Review employees time entries.
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AW Capital Investimentos | BTG Pactual
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Brazil
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Financial Services
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1 - 100 Employee
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Communication Coordinator
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Jan 2021 - Mar 2023
• Coordinated BTG banking in the individual and corporate segments at the office. • Responsible for customer service at BTG banking. • Managed customer prospecting campaigns. • Writing and co-production of texts for institutional blogs. • Produced and quantified content for the company's communication channels. • Followed the companies' NPS and CRM. • Coordinated BTG banking in the individual and corporate segments at the office. • Responsible for customer service at BTG banking. • Managed customer prospecting campaigns. • Writing and co-production of texts for institutional blogs. • Produced and quantified content for the company's communication channels. • Followed the companies' NPS and CRM.
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Meta Capital | Soluções Financeiras
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Brazil
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Financial Services
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1 - 100 Employee
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Communication Coordinator
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Jan 2021 - Mar 2023
• Coordinated BTG banking in the individual and corporate segments at the office. • Responsible for customer service at BTG banking. • Managed customer prospecting campaigns. • Writing and co-production of texts for institutional blogs. • Produced and quantified content for the company's communication channels. • Followed the companies' NPS and CRM. • Coordinated BTG banking in the individual and corporate segments at the office. • Responsible for customer service at BTG banking. • Managed customer prospecting campaigns. • Writing and co-production of texts for institutional blogs. • Produced and quantified content for the company's communication channels. • Followed the companies' NPS and CRM.
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South Inc
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United States
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Advertising Services
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1 - 100 Employee
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Management Trainee
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Jun 2019 - Aug 2019
• Negotiate the sale of the Product (T-mobile) with other companies (B2B). • Perform administrative tasks in the office • Participate in team meetings. • Train and develop interns. • Apply Marketing knowledge • Participated in the growth of 30% of sales in the company. • Prepare weekly sales reports. • Negotiate the sale of the Product (T-mobile) with other companies (B2B). • Perform administrative tasks in the office • Participate in team meetings. • Train and develop interns. • Apply Marketing knowledge • Participated in the growth of 30% of sales in the company. • Prepare weekly sales reports.
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Iowa State University Foundation
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United States
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Fundraising
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1 - 100 Employee
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Telemarketing operator
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Sep 2017 - Dec 2018
• I was responsible for collecting donations for the university. • Conducted training for new hires. • I collected more than 10k for the university. • I improved my communication skills. • I created a persistent personality. • I was responsible for collecting donations for the university. • Conducted training for new hires. • I collected more than 10k for the university. • I improved my communication skills. • I created a persistent personality.
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QuintoAndar
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Brazil
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Software Development
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700 & Above Employee
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Business Operations Intern
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May 2018 - Aug 2018
• Hire brokers for São Paulo and Rio de Janeiro • Improve the hiring process for brokers. • Accompany brokers on visits. • Developed a new method of contracting brokers • Implemented a new process of contracting brokers • Improved the quality of contracted brokers • Increased the number of contracted brokers • Hire brokers for São Paulo and Rio de Janeiro • Improve the hiring process for brokers. • Accompany brokers on visits. • Developed a new method of contracting brokers • Implemented a new process of contracting brokers • Improved the quality of contracted brokers • Increased the number of contracted brokers
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Santander Brasil
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Brazil
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Banking
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700 & Above Employee
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Summer Legal Intern
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Jun 2016 - Jul 2016
• I worked doing benchmarks in other banks and financial markets • I developed Excel projects in the channel areas. • I participated in meetings with Santander Brasil Grupo • I participated in a conference with Santander UK. • I worked doing benchmarks in other banks and financial markets • I developed Excel projects in the channel areas. • I participated in meetings with Santander Brasil Grupo • I participated in a conference with Santander UK.
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Education
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2020 - 2021
PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul
Master of Business Administration - MBA, Gestão, Empreendedorismo e Desenvolvimento de Negócios -
2016 - 2019
Iowa State University
Bacharelado em Engenharia, Engenharia Industrial -
2013 - 2015
College of the Redwoods
Bacharelado, Engenharia
Community
