Johnny Yan

Senior Manager of Sales and Service Systems at Talroo
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, US
Languages
  • French Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Chinese Hakka Elementary proficiency
  • Creoles and pidgins, French-based Native or bilingual proficiency

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Martha Aviles

Johnny is a great business partner and prides himself on serving the sales and marketing teams, as well as, providing what I like to call "extreme accuracy." Johnny is very dedicated and helps support us on so many fronts. Thank you for all you do, Johnny!

LinkedIn User

It truly was a pleasure working with Johnny Yan as PPI’s Director of Business Development. Johnny is one of the most professional, dedicated, detailed oriented, knowledgeable and helpful colleagues I had the pleasure to work with. I recommend Johnny to any company looking for a knowledgeable, well connected Business Development Executive. He can be trusted and relied on 100%.

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Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Senior Manager of Sales and Service Systems
      • Sep 2020 - Present

      My focus as Talroo's Senior Manager of Sales and Service Systems is to: - Select, design and support Talroo's sales, onboarding and customer support processes including Customers Contracts processes, - Continue oversee our Salesforce, Outreach, ZoomInfo, 6sense, Sendoso, Sales Navigator, Docusign, GetFeedback, Oracle Netsuite and Hubspot platforms operations and integrations, - Manage our SimilarWeb PRO platform and represent Talroo on SimilarWeb's Global Customer Advisory Board, -… Show more My focus as Talroo's Senior Manager of Sales and Service Systems is to: - Select, design and support Talroo's sales, onboarding and customer support processes including Customers Contracts processes, - Continue oversee our Salesforce, Outreach, ZoomInfo, 6sense, Sendoso, Sales Navigator, Docusign, GetFeedback, Oracle Netsuite and Hubspot platforms operations and integrations, - Manage our SimilarWeb PRO platform and represent Talroo on SimilarWeb's Global Customer Advisory Board, - Define and manage operational and financial metrics & KPIs aligned with the company's business goals, - Work with cross-functional teams to identify strategic opportunities.

    • Business Operations Manager
      • Oct 2017 - Sep 2020

      My current focus as Talroo's Business Operations Manager is to: - Oversee our Salesforce, Salesloft, ZoomInfo, Dun & Bradstreet, Netsuite and Hubspot platforms operations and integrations, - Define and manage operational and financial metrics & KPIs aligned with the company's business goals, - Analyze and interpret complex data trends and present to the company's leadership to help drive high-impact decisions, - Identify and forecast operational gaps and develop strategies to remedy… Show more My current focus as Talroo's Business Operations Manager is to: - Oversee our Salesforce, Salesloft, ZoomInfo, Dun & Bradstreet, Netsuite and Hubspot platforms operations and integrations, - Define and manage operational and financial metrics & KPIs aligned with the company's business goals, - Analyze and interpret complex data trends and present to the company's leadership to help drive high-impact decisions, - Identify and forecast operational gaps and develop strategies to remedy these gaps, - Work with cross-functional teams to identify strategic opportunities. Talroo’s data-driven talent attraction platform enables companies to reach the best audiences to deliver hires. Providing access to Jobs2Careers, one of the largest job search platforms in the industry, Talroo provides an efficient, marketing-based approach to finding talent. Talroo was created to unify the Jobs2Careers brand with a growing suite of employer solutions. For more information, visit talroo.com

    • Client Strategist - Enterprise Clients
      • Jan 2017 - Sep 2017

      My focus as Client Strategist was to collaborate with our Sales Team and provide consulting advice to our Enterprise Clients and develop strategic plans to better serve our clients. Jobs2Careers is the leading programmatic job advertising marketplace with more than 20 million registered users and over 2 billion monthly searches. Using predictive analytics, the company enables recruiters to estimate the cost and applicant volume they can expect and only pay for completed applications… Show more My focus as Client Strategist was to collaborate with our Sales Team and provide consulting advice to our Enterprise Clients and develop strategic plans to better serve our clients. Jobs2Careers is the leading programmatic job advertising marketplace with more than 20 million registered users and over 2 billion monthly searches. Using predictive analytics, the company enables recruiters to estimate the cost and applicant volume they can expect and only pay for completed applications. Jobs2Careers’ mission is to innovate the way talent effectively finds work, and work finds talent.

    • Market Research
    • 700 & Above Employee
    • Customer Advisory Board Member
      • Sep 2019 - Present

  • TyRex Software Inc.
    • Austin, Texas Area
    • Business Development Director
      • May 2015 - Dec 2016

      TyRex Software Inc. is a software company developing mobile apps and cloud-based SaaS for the Biotechnology industry to enable scientists and researchers to collect experimental data efficiently and safely. Lead and manage the Customer Success and Business Development teams for the marketing and sales of the company’s laboratory management apps. Manage portfolio of company’s major clients’ accounts. Led the TyRex marketing team in launching a new social media and product video… Show more TyRex Software Inc. is a software company developing mobile apps and cloud-based SaaS for the Biotechnology industry to enable scientists and researchers to collect experimental data efficiently and safely. Lead and manage the Customer Success and Business Development teams for the marketing and sales of the company’s laboratory management apps. Manage portfolio of company’s major clients’ accounts. Led the TyRex marketing team in launching a new social media and product video campaign via LinkedIn and YouTube. Ensured flagship software product 2015 launch date met expected deadline by providing appropriate direction and support to TyRex’s Development team in the design and case testing of the new app. In charge of major Fortune 500 clients’ connections at Biotechnology meetings and conferences like the Society of Toxicology Annual Meetings and the PBMC annual meeting at The University of Texas MD Anderson Cancer Center. Show less TyRex Software Inc. is a software company developing mobile apps and cloud-based SaaS for the Biotechnology industry to enable scientists and researchers to collect experimental data efficiently and safely. Lead and manage the Customer Success and Business Development teams for the marketing and sales of the company’s laboratory management apps. Manage portfolio of company’s major clients’ accounts. Led the TyRex marketing team in launching a new social media and product video… Show more TyRex Software Inc. is a software company developing mobile apps and cloud-based SaaS for the Biotechnology industry to enable scientists and researchers to collect experimental data efficiently and safely. Lead and manage the Customer Success and Business Development teams for the marketing and sales of the company’s laboratory management apps. Manage portfolio of company’s major clients’ accounts. Led the TyRex marketing team in launching a new social media and product video campaign via LinkedIn and YouTube. Ensured flagship software product 2015 launch date met expected deadline by providing appropriate direction and support to TyRex’s Development team in the design and case testing of the new app. In charge of major Fortune 500 clients’ connections at Biotechnology meetings and conferences like the Society of Toxicology Annual Meetings and the PBMC annual meeting at The University of Texas MD Anderson Cancer Center. Show less

  • PPI
    • Miami/Fort Lauderdale Area
    • Director - Business Development / Head of IT Services
      • Apr 2011 - Apr 2015

      Company specialized in providing scientific products and services to the Pharmaceutical and Biotechnology industry. Business Development Lead for PPI’s new line of Laboratory Management Software, new line of Genetic Testing Services and existing catalog of Laboratory services. Oversight of PPI’s IT teams managing systems and networks on three separate campuses in Florida and California. Led the Business Development team in winning a $ multi-million contract bid with the US Federal… Show more Company specialized in providing scientific products and services to the Pharmaceutical and Biotechnology industry. Business Development Lead for PPI’s new line of Laboratory Management Software, new line of Genetic Testing Services and existing catalog of Laboratory services. Oversight of PPI’s IT teams managing systems and networks on three separate campuses in Florida and California. Led the Business Development team in winning a $ multi-million contract bid with the US Federal Government for the provision of scientific research services. Helped PPI win a major bidding contract with The United States Army to help the military medical research teams switch from a paper-based laboratory data collection system to an electronic record keeping system. Managed the redesign and upgrade of PPI’s e-commerce web store and supervised the creation and launch of a bi-monthly marketing digital newsletter to reach the company’s list of 3000+ clients. Secured software contracts with one of the major Japanese Biotechnology companies to replace and upgrade the company’s laboratory records systems at several of their worldwide subsidiaries. Launched a new business line of Genetic Testing Services in collaboration with the University of California, Davis by planning and implementing a joint business strategy for two culturally different teams and mediating marketing and operations issues. Show less Company specialized in providing scientific products and services to the Pharmaceutical and Biotechnology industry. Business Development Lead for PPI’s new line of Laboratory Management Software, new line of Genetic Testing Services and existing catalog of Laboratory services. Oversight of PPI’s IT teams managing systems and networks on three separate campuses in Florida and California. Led the Business Development team in winning a $ multi-million contract bid with the US Federal… Show more Company specialized in providing scientific products and services to the Pharmaceutical and Biotechnology industry. Business Development Lead for PPI’s new line of Laboratory Management Software, new line of Genetic Testing Services and existing catalog of Laboratory services. Oversight of PPI’s IT teams managing systems and networks on three separate campuses in Florida and California. Led the Business Development team in winning a $ multi-million contract bid with the US Federal Government for the provision of scientific research services. Helped PPI win a major bidding contract with The United States Army to help the military medical research teams switch from a paper-based laboratory data collection system to an electronic record keeping system. Managed the redesign and upgrade of PPI’s e-commerce web store and supervised the creation and launch of a bi-monthly marketing digital newsletter to reach the company’s list of 3000+ clients. Secured software contracts with one of the major Japanese Biotechnology companies to replace and upgrade the company’s laboratory records systems at several of their worldwide subsidiaries. Launched a new business line of Genetic Testing Services in collaboration with the University of California, Davis by planning and implementing a joint business strategy for two culturally different teams and mediating marketing and operations issues. Show less

    • France
    • Software Development
    • 1 - 100 Employee
    • Business Development Manager
      • Oct 2003 - Mar 2011

      International software group specialized in providing ERP systems to the military, medical and life sciences industries. Led the Global Business Development and Business Analysis teams for all major Research Laboratories customers who purchased BSI’s suite of laboratory records-keeping software. Secured software contracts with major Biotechnology Organizations in the US and UK to replace and upgrade their laboratory records management systems. Successfully designed and… Show more International software group specialized in providing ERP systems to the military, medical and life sciences industries. Led the Global Business Development and Business Analysis teams for all major Research Laboratories customers who purchased BSI’s suite of laboratory records-keeping software. Secured software contracts with major Biotechnology Organizations in the US and UK to replace and upgrade their laboratory records management systems. Successfully designed and supervised the User Acceptance Test programs for the validation of all software systems developed by BSI for the Biotechnology industry. Conducted the market study for ERP software needs for the Biotechnology industry in the US and managed the setup of BSI’s US offices in Boston, Atlanta and Miami. Show less International software group specialized in providing ERP systems to the military, medical and life sciences industries. Led the Global Business Development and Business Analysis teams for all major Research Laboratories customers who purchased BSI’s suite of laboratory records-keeping software. Secured software contracts with major Biotechnology Organizations in the US and UK to replace and upgrade their laboratory records management systems. Successfully designed and… Show more International software group specialized in providing ERP systems to the military, medical and life sciences industries. Led the Global Business Development and Business Analysis teams for all major Research Laboratories customers who purchased BSI’s suite of laboratory records-keeping software. Secured software contracts with major Biotechnology Organizations in the US and UK to replace and upgrade their laboratory records management systems. Successfully designed and supervised the User Acceptance Test programs for the validation of all software systems developed by BSI for the Biotechnology industry. Conducted the market study for ERP software needs for the Biotechnology industry in the US and managed the setup of BSI’s US offices in Boston, Atlanta and Miami. Show less

    • Senior Manager & Head of IT Systems
      • Jul 1995 - Sep 2003

      Senior Manager for a team of up to 50 staff in an offshore financial management company, within the CIM Global Management group (formerly Rogers Group), the largest investment conglomerate on the island of Mauritius, listed on the Stock Exchange of Mauritius. I was involved in the company’s general management, its marketing, business development and client success management. Traveled extensively to collaborate with clients in Hong Kong, Shanghai, Beijing, Singapore, Paris, London… Show more Senior Manager for a team of up to 50 staff in an offshore financial management company, within the CIM Global Management group (formerly Rogers Group), the largest investment conglomerate on the island of Mauritius, listed on the Stock Exchange of Mauritius. I was involved in the company’s general management, its marketing, business development and client success management. Traveled extensively to collaborate with clients in Hong Kong, Shanghai, Beijing, Singapore, Paris, London, Geneva, Luxembourg and Jersey Island; Was appointed Director on the Boards of several client companies and participated in the administration of these client companies, including supervision of statutory filings, monitoring of bank transactions and approval of financial statements; Managed the company's IT systems including the selection and acquisition of software programs for the company's business processes; Supervised the company's IT Support Team; Chaired the Rogers Group IT security policy committee; Supervised the company's Billing and Credit Control Department; Served as Communication Officer within the company and was member of the Rogers Group Communication Committee. Show less Senior Manager for a team of up to 50 staff in an offshore financial management company, within the CIM Global Management group (formerly Rogers Group), the largest investment conglomerate on the island of Mauritius, listed on the Stock Exchange of Mauritius. I was involved in the company’s general management, its marketing, business development and client success management. Traveled extensively to collaborate with clients in Hong Kong, Shanghai, Beijing, Singapore, Paris, London… Show more Senior Manager for a team of up to 50 staff in an offshore financial management company, within the CIM Global Management group (formerly Rogers Group), the largest investment conglomerate on the island of Mauritius, listed on the Stock Exchange of Mauritius. I was involved in the company’s general management, its marketing, business development and client success management. Traveled extensively to collaborate with clients in Hong Kong, Shanghai, Beijing, Singapore, Paris, London, Geneva, Luxembourg and Jersey Island; Was appointed Director on the Boards of several client companies and participated in the administration of these client companies, including supervision of statutory filings, monitoring of bank transactions and approval of financial statements; Managed the company's IT systems including the selection and acquisition of software programs for the company's business processes; Supervised the company's IT Support Team; Chaired the Rogers Group IT security policy committee; Supervised the company's Billing and Credit Control Department; Served as Communication Officer within the company and was member of the Rogers Group Communication Committee. Show less

    • Financial Services
    • 1 - 100 Employee
    • Management Consultant
      • Feb 1994 - Jun 1995

      OCRA is a leading global corporate and trust service provider, with a network of 20 offices worldwide. I was in charge of management re-structuring at the Portugal and Hong Kong, with a focus on upgrading IT systems to meet the company's corporate and trust management requirements and the company's needs for global harmonized IT systems across its offices worldwide. OCRA is a leading global corporate and trust service provider, with a network of 20 offices worldwide. I was in charge of management re-structuring at the Portugal and Hong Kong, with a focus on upgrading IT systems to meet the company's corporate and trust management requirements and the company's needs for global harmonized IT systems across its offices worldwide.

Education

  • KEDGE Business School
    Master’s Degree, Business Management
    1992 - 1994
  • Université de la Réunion, France
    Master's degree, Economics
    1991 - 1992
  • Université de la Réunion, France
    Bachelor’s Degree, Economics
    1988 - 1991

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