Experience

Peek Kids
• United States
• Retail
• 1 - 100 Employee
• Assistant Manager

  • Jun 2018 - Present


BCBGMAXAZRIAGROUP

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Assistant manager

  • Aug 2013 - Jun 2018

  Accountable for personal productivity and store sales to ensure company goals are achieved. Monitor and ensure exceptional Client service and Client satisfaction through the enforcement of the Clientele Program, Understand market trends and activities. Recruit and retain world-class talent. Foster a selling environment. Build consensus and be an effective change agent. Provide timely performance feedback regarding store team to the Store Manager.Responsible for supervision of the store, managing a professional team of associates, and driving sales. As well as focusing on operational, strategic, and leadership excellence. Reporting to the District Manager. Assisting the Store Manager in administering performance evaluations to the store team. Fine tuning the recruitment, hiring, and development retail team associates that will represent the brand and business culture. Assist in training store staff on store operational functions and conducting inventory as directed. Maintain up-to-date knowledge of products, visual and store operation standards. Helping to maintain an energetic fast-paced environment that consistently delivers quality customer experience. Provide clear communication with all employees in regards to selling, visual and personal presentation. Protect the Company brand message and philosophies by maintaining a professional and personal appearance. Ensuring store safety standards, maintenance, and cleanliness are top-notch. Increasing the bottom-line by reinforcing excellent client-service standards that will promote higher sales volume. Advising the employees on driving business sales by upselling, maintaining their clientele book, and inspiring them to going the extra mile for customers. Interacting and leading the team on the sales floor. As well as providing awareness of loss prevention techniques and controlling shrink. Show less



bebe stores

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Co-Manager

  • Sep 2007 - Aug 2013

  Learn and execute all store manager responsibilities in the absence of the Store Manager. Consider internal and external factors when solving problems and making decisions. Recognize strategic opportunities for success and generate new and innovative ideas.Demonstrate professionalism, leadership, brand passion and self-confidence. Maintain a positive and enthusiastic attitude. Exhibit a sense of urgency when reacting to store issues. Inspire and motivate others to achieve results. Recruit, interview, hire and retain world-class talent. Train and develop store team. Foster a selling environment. Build consensus and be an effective change agent. Respect diversity and flex managerial style when working with associates of different skills and responsibilities. Assist Store Manager evaluate store team performance and provide timely coaching, feedback, and provide monthly reviews. Implement and ensure follow-through of visual presentation standards. Manage merchandise backstock and replenishment using back room standards guidelines. Provide weekly feedback to Store Manager regarding merchandise mix, stock levels, recommended markdowns and consolidations. Ensure that all associates meet the appearance guidelines and represent the brand in a professional and fashionable manner. Ensure loss prevention awareness and shrink control. Adhere to all Bebe policies and operational procedures; ensure follow through of operational standards. Meet deadlines. Ensure proper store maintenance, cleanliness and safety standards. Show less